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If I were making recommendations to someone opening a shopify store, I would tell them that signifyd is the first app/service they should implement.
For a fee of 1% of each sale, we get the same level of fraud protection that we were paying 8% for on ebay. That's a no-brainer.
They also offer a 4% fee a la carte option where you can pick and choose the sales you are concerned about and ask them to guarantee only those. I imagine this would make sense for many shopify stores. And, again, that's only half of the fee that I pay ebay on every single sale for fraud protection!
In addition, signifyd offers a ton of free* data about each sale and customer that goes well beyond what shopify and paypal offer: buyer's purchase history on other sites, names of other people/entities at delivery address, etc.
Finally, the team at signifyd is excellent. When you email or call them, you get the sense that the person you're speaking to knows exactly what he or she is doing and is generally interested in helping you. A good feeling when you're dealing with something as important as fraud protection. It also feels like a big, professional company, which is a welcome change from some of the other app people I've contacted who seem to manage their shopify app as a hobby or side job.
*free as long as you display their badge at the bottom of your site, which they will do for you, and actually looks good at the bottom of your webpage.
At mundialtreasures.com, we retail high end leather bags and other fine crafted goods. Since our item are of relative high value we were in desperate need of a service that reviews transactions. We found that Signified provided detailed and accurate information about all transactions. Since using Signified we have not had any problems with fraudulent transactions, and have had zero chargebacks!.
I am thoroughly satisfied with the Signified app. It has proven to be a very useful app that has more than paid for itself. Thank you so much!
Signifyd is a MUST HAVE APP for any store. We started to get suspicious orders from overseas and this App has helped us determine what is genuine and what is complete fraud. Besides it's FREE for the first few hundred orders so who can go wrong with that. Very attentive customer support and this App is a keeper.
Download this App now it will save you headaches and $$$
Thanks Signifyd!
Signifyd has been great for our shop, I would definitely recommend giving it a try to help prevent fraud.
This app gives great peace of mind, and another layer of protection over Shopify's basic fraud meter. They offer your first "guarantee" free, and I took advantage of it last night. We're a new store (barely open a month), and we had our first "medium" on Shopify's fraud meter. I used the guarantee feature and it was approved almost instantly. The point system they use provides a lot more detail into what could be a fraudulent transaction so you can be more informed. And now that 500 transactions are free per month, you have no reason NOT to try out this app.
Signifyd has been great. They guarantee us against fraudulent chargebacks. If we ever get a chargeback, they pay out quickly and within a few hours. The team is great to work with and the product is terrific. We highly recommend this service to all shopfy stores!
We have been using Signifyd for almost a year but just switched over to the the "submit every order for guarantee" plan because it's become painfully obvious that these guys are the best at what they do. We have extremely high average selling prices due to the nature of our business, so if it works in our case, I can't imagine a store where Signifyd doesn't bring tremendous value. You should definitely try this out ASAP because the learning curve is incredibly easy and their developers have been really responsive in making UI changes to help us understand the tool even better. If we ever switched away from Shopify, this is the only app we'd absolutely have to take with us--it's that good.
This is a NO BRAINER to add this APP to your store, especially because they allow a FREE version as well as then paying for more if you need it. I have found the Support to be excellent, and as I said overall, I feel like when the Consumer sees this LOGO, they feel even safer completing their transaction on my site. WELL DONE GUYS!
Thanks,
Ray Doustdar
BUICED Liquid Multivitamins
www.buiced.com
Excellent service to weed out bad charges and the people there are great to deal with!
Operational efficiency
Before Signifyd our fraud team was looking up orders one by one in a manual time consuming process. Now with the Signifyd app, we have been able to review our orders far more quickly and with a greater confidence given the overwhelming data they provide for every order. This is the best fraud app we have ever seen! LifeKnives.com