Signifyd

I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good.

Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried ...

Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been ...

We only use them because they are the best option in this space. They have lots of reasons why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take their fees out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But I guess that's how all insurance companies ...

The service seems alright, but for a tech company with millions in funding, the user-experience is HORRIBLE.

Was very hopeful for this app, but when my best friend got declined as a high risk, I lost hope with any information provided. Average information you cannot rely on.