Recensies (162)

Algemene beoordeling
4
Cijfers per recensieniveau
  • 76% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
17 mei 2016

Worthless. These reviews must be fake or these people are delusional. They won't guarantee an order unless there's no doubt it's legit - so what's the point of giving them a cut since Shopify itself does a good job of telling you that??

Brickell Mens Products
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 15 oktober 2018

They don`t have SIGN UP button .... so we cannot make any account ... I can`t believe there is an app without SIGN UP button ... omga

diush
Verenigde Staten
Ongeveer een jaar gebruiken de app
25 april 2018

Same issues as Bregamont shop.

Klixdeal
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Bewerkt 27 december 2015

After long collaboration and business, the team Signifyd has stopped from providing their services and to protect our Shopify shop from fraud. We have requested help to cover losses from an order with more than $3000 but what we got back was a suspended account. Final conclusion, if you need Chargeback cover for small payments, Signifyd is for you, if you are dealing with big payments keep looking for other Chargeback Protection application.

Gongonup
Duitsland
9 maanden gebruiken de app
15 februari 2018

This company is a scam. They charge me every month for the service but when I receive a charge back on an order that they said was okay to ship they always have an excuse on why it isn't covered. Not sure what I am paying for? Avoid this scam at all costs.

Ctsounds
Verenigde Staten
8 maanden gebruiken de app
14 oktober 2018

"Guaranteed" is a lie.

Signify has been good for one thing, rejecting fraudulent orders,

However, it let one slip through, and I fulfilled it trusting I would get my money back if it got a chargeback.

Despite contacting signify multiple times, they will not pay me back for the order they said was safe to fulfill. This is simply because the chargeback was accepted by the bank and the area I need to screenshot can no longer be viewed.

I have now lost over $400 to foreign credit card scammers, and signify has not helped one bit. Still waiting on a response after 4 days.

Supreme Dude
Verenigde Staten
7 maanden gebruiken de app
25 april 2018

This company is changing its rules all the time. The had a fault in their system where not all my shops were charged. They then made all the past orders ineligible for charge back so I could not claim charge back for orders that they approved as valid. They charge me every month for the service but when I receive a charge back on an order that they said was okay to ship they always have an excuse and/or a new rule on why it isn't covered. Not sure what I am paying for? Avoid this service at all costs.

Bregamont
Verenigde Staten
7 maanden gebruiken de app
11 oktober 2018

Used and spent 150 last month on this app. 2 orders came approved, but then charged back and they didnt cover them. This company itself is fraud.

Untold Time
Verenigde Staten
4 maanden gebruiken de app
21 april 2017

Everything started perfectly working for the 1st couple of months, however when 4 chargebacks came, they payed them off correctly but the system simply started to red flagg more than 50% of my orders. When i contacted customer support they said its because the system learns from the fraud orders, Maybe it has to do that my store is in Mexico, but they did told me they were able to provide the service perfectly in my country.

Vapeandoando
Mexico
3 maanden gebruiken de app
11 december 2017

They advertise "Never charge a charge back again" False and misleading!!
They are refusing to cover a charge back i have and are now making up excuses.
Avoid these guys. AVOID

Stjameswatches
Australië
Ongeveer 2 maanden gebruiken de app