Signifyd

We started off on Riskified, as they seemed to be the big player in the fraud insurance arena, however after about a month of using their service, we received an email saying they were terminating our service, because we sold products that violated their TOS. In fact we do not sell any products that violate their terms, and when we pointed out that they only banned guns, and actual weapons, not accessories, they pointed us to the clause where they could terminate service at any time, for any reason. We then reached out to Signifyd, and after a short conversation with Stuart, we were signed up, and have never looked back. Signifyd approves more orders than Riskified did, and in the 4 months we have been using the service, we have only received 1 chargeback, which was promptly taken care of by the Signifyd team.

Before using a fraud insurance company to filter our orders, and relying only on the Shopify checks, we lost over $15,000 in just a few months due to chargebacks, we wouldnt be in business today if we didnt have Signifyd protecting us.

Thank you Signifyd! First off I would like to say that I rarely ever leave reviews, but I couldn't go without in this situation.

I have been operating my online store since May of 2014. I had no idea how many people are online to commit fraud, believe me there are plenty! I have tried a few Fraud apps, but hands down Signifyd is the best. With their app it takes all of the guess work out of trying to decipher what's a good transaction or not. It doesn't just give you a simple yes or no or leave you wondering. You can proceed with your business having full confidence. There's a lot of information compiled to assure that you feel safe with completing or not completing the transaction.

If you sell high end merchandise or not this beats chargebacks any day. To know that my business can function safely and securely because of Signifyd is a wonderful feeling. I wish that I would've used them sooner. It would've helped tremendously with a lot of headaches I had to deal with in the past.

We've been using Signifyd for a year now and we've loved it. Chargebacks have completely gone away and we spend much less time reviewing orders freeing us up to work on important things related to the business. The team from Signifyd is great with terrific customer service and a focus on providing a great product. We'd recommend this product to all e-commerce stores on shopify

We use this app to ensure we do not have any further issues with fraud. They have been very helpful with any questions or concerns we have and they are very informative with any software issues.

We use Signifyd on our wholesale watches & jewellery website, www.sell4profit.co.uk It enables us to feel confident when sending out orders. In the past we have used PayPal and we amounted a huge amount of chargebacks. So we are really happy that we have found this fantastic app, that seamlessly integrates to Shopify

Absolutely the best 'insurance' you can have for your online store. I've been using Riskified for a long time, but they sometimes don't pay you for some of the guaranteed(approved) orders. With Signifyd, I've never had the same issue. If any problem happens, I get paid from the team the next day or so. I would definitely recommend this app to all Shopify merchants.

Excellent tool to check for fraud and it is very cost effective. I just wish it had the ability to exclude Paypal orders since those are much lower risk.

Signifyd has been extremely helpful in avoiding chargebacks and the user interface is very simple and easy to navigate.

Best if you don't want to lose any money.

I used it for this site www.elegantwaterfeatures.com

The BEST fraud app out there without a doubt! We've been with Signifyd for around 3 months now and have never looked back. Drew has provided excellent ongoing customer suppport as and when we need it. If you want to protect your store from fraud, look no further.

https://www.urbanindustry.co.uk/