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Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great for us.
Used and spent 150 last month on this app. 2 orders came approved, but then charged back and they didnt cover them. This company itself is fraud.
Everything started perfectly working for the 1st couple of months, however when 4 chargebacks came, they payed them off correctly but the system simply started to red flagg more than 50% of my orders. When i contacted customer support they said its because the system learns from the fraud orders, Maybe it has to do that my store is in Mexico, but they did told me they were able to provide the service perfectly in my country.
This app is a must have for any ecommerce website. They are the most sophisticated fraud detection service provider out there. Beyond their easy to use platform, they have superb customer service, very prompt. If there was a sixth star to give in the reviews option, they would deserve. Customer for Life!
Do you ship 50+ orders a week on you Shopify store? Are you annoyed with constantly having to back check customers ordering from your website? These guys are for you. Within days we upped our revenue by:
A) not having to contact the customer.
B) not having to spend time with orders that were possibly fraudulent.
C) not having to refund customers we would have otherwize without Signifyd
Crazy easy to set up and mega convenient for medium to large volume shipping. Customer service they provide is on point too!
Cheers Signifyd you guys rock :)
it wasn't bad to install and i think is a good app. I will recommend it
Gina mums-kidsworld.com
Best "insurance" plan out there! This app is certainly a MUST HAVE for any ecom store, IMO.
We are happy with the Signifyd app so far (it's only been a couple of months). We definitely feel less worried about receiving any charge backs, which is a relief. The setup was painless, and there have not been any glitches. We will update our review if we receive a chargeback. Thanks Signifyd!
The service seems alright, but for a tech company with millions in funding, the user-experience is HORRIBLE.
Must have!! great tool to avoid fraud! don't think about it and get it