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Having just recently launched an online and the fear of dealing with PayPal, I had to come up with a solution of accepting card payments, knowing which orders was legitimate, and which orders are fraudulent.
Sounds easy right, as shopifys built in system detects if an order is Low, Medium or High Risk, although this feature by Shopify is handy, its not at all as accurate as it needs to be.
The application makes all the decisions for you, you don't need to take risks and decide if you should fulfil and order or not. Signifyd guarantees all orders that have the green go ahead badge, if Signifyd spot fraud, which they seem to do a very good job at detecting, they will but a red badge next to the order, meaning that they won't guarantee the order for protection if you still decide to go ahead with it.
Signifyd app does everything it says and more, i recommend any one accepting card payments to be using Signifyd.
creplab.com
Signifyd is very easy to install and use. It takes the guesswork out of processing 'questionable' big ticket orders. Particularly those international orders where billing address/shipping address discrepancies raise flags. Signifyd gives you the peace of mind to know that you are fulfilling legitimate orders and not subjecting yourself to chargebacks. Great app!
This app has been able to flag charges which may appear fraudulent. It is simple to use and has been able to save us money by avoiding fraudulent charges. I have been impressed with the customer service and how quick the Signifyd team has been to questions and concerns. Highly recommend this app.
This app is a must have. Either your a booming large business or a one person operation, Signifyd prevents fraudulent transactions before you ship. Love this app... has helped us in some bad situations.
If you worry or have trouble with fraud, use Signifyd. Their information is more detailed and culled from a far larger data set than other tools (including the built-in tool on Shopify). We ship our products globally so protecting ourselves from fraud is critical.
Not sure what to rate this app yet as we haven't receive any orders yet. 5 stars for now.
P.S. Their customer support is a bit slow when we asked them for the free plan.
Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great for us.
Just a great service. We started with the on-demand plan, and recently upgraded to the "Complete" plan. They've come through for us on every chargeback, although though we don't get very many. We can't compare it to other such services, since we haven't ever used such before, but they're great, and stellar customer support too (Tony being a standout).
It has been such a pleasure to work with the Signifyd Team. We have used their App for a month now and they have been nothing but supportive. Their customer care is exceptional. They are always available for questions and the people will always work with you to provide the best service possible. If you are looking for the best App to protect your online store from fraudulent purchases, this one is it!
Really useful and easy to understand App. The design of it makes it easy to distinguish possible fraudulent orders and act accordingly. The introductory phone call from the CEO who talked through the application was extremely useful too, gave us the confidence to trial the product and the knowledge needed to use it to its full potential. Excellent!