SMPS Product Question & Answer , 261 arvostelua
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Nice app they offer great support they help me solve my issue and the application it's a nice application gladly recommend it
very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.
During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.
Great and fast support.
This app is simple but work exactly the way I need. Just simple Q&A, no fancy "ask your previous customers" feature, which I don't want.
And I can customize the front end language, a must-have for me and those who face non-English market.
Great app.
Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com
I was having trouble getting the App to show on my site. I was worried that a new theme I switched over to had some code that prevented it from showing up. So I asked about this problem on the live chat and went about my morning trying to figure this out. A short while later Amit responded and said they need to insert the code into my theme and could do it in the next 24 hrs.
Luckily I figured out where to past the code and got the app to show on my product pages. I ultimately wanted it to appear in it's own tab. I emailed Amit back and said I had it covered. But instead Amit emailed me back and said he installed the code and put it in it's own tab without me asking him for that. Overall I got amazingly fast and friendly service and got more than I asked for. This app is awesome and the people/support behind it are even better!
You need to hire a person to upload question and answer ONE by ONE.
This is so old school.
There is no uploading questions via Excel feature. Contacting support. Let's see there response to this legitimate basic requirement.
Hello Merchant,
I liked your approach of leaving a one-star review to grab the attention of the app developer.
I am sorry, but we have no-where in the description included that there is such a feature in the app.
I wish you had read the app description properly before wasting your time in the installation of the app.
Amit
Prompt support. A great app. Been able to answer a few questions that others can see and decide about their purchase. Works perfect for my product and I'm very surprised to see how detailed a customer can get, which is great!
this people are super quick in installing the App. Thanks amit.
I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result