Avaliações (268)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
13 de janeiro de 2021

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

Sandro's Corner
Filipinas
14 days usando a aplicação
14 de novembro de 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Tomahawk Power
Estados Unidos
13 days usando a aplicação
5 de abril de 2022

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

catevolution
Austrália
13 days usando a aplicação
20 de junho de 2018

Looks nice does the job. The only problem is once you publish a question, the question is published forever. If you delete or unpublish the question, the questions still remain visible on your store. I have contacted support 4 or 5 times and they have removed the individual question, but they have not given me a way to do this myself.

So anytime I want a question removed I have to wait 1-2 days for someone on their team to manually delete the question for me. Very inconvenient and just doesn't make sense.

Mass Depot
Estados Unidos
About 1 year usando a aplicação
13 de março de 2019

Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!

tenthousandpotsshop
Estados Unidos
12 days usando a aplicação
19 de setembro de 2016

Amazing app with fabulous customer support. Was facing initial hiccups. My email to them was responded to in 5 minutes! Could not have asked for more

Teaveli
Estados Unidos
12 days usando a aplicação
Editado a 3 de outubro de 2016

Good idea. Needs to be a bit easier to customize re: placement, and color, size etc of button. Would recommend.

Onlinemedicaltesting Com
Estados Unidos
8 months usando a aplicação
6 de outubro de 2018

This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!

3D Printers Depot
Estados Unidos
9 days usando a aplicação
Editado a 1 de novembro de 2018

Only two users over the past 6 months that posted a question. Yet we have many orders. I'm wondering about the need. While it may have benefits of SEO and FAQ stuff, it needs enough questions and answers to make that happen.

Earth Trek Gear
Estados Unidos
6 months usando a aplicação
20 de junho de 2023

Great support with installation. I use this app on another website and have always found it easy to use and fulfills our needs, so opted to use it again.

The Puppet Store
Estados Unidos
7 days usando a aplicação