Simple Bundles & Kits
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I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand
Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you that we're always looking for ways to improve our support team and provide better service to our users.
Thank you again for your feedback and we hope to have the opportunity to serve you better in the future!
Simple Bundles is a great option to create bundle value packs for merchants not on Shopify Plus. It has been a great addition to our site, supporting us to grow AOV significantly in line with business goals. Their support is fantastic too, very prompt replies and extremely helpful. I have only taken a star off because the way we are using bundles within the app doesn't allow Shopify discounts to apply so I wish that was resolved. Apart from that, highly recommend!
We're thrilled to hear about your increased AOV. 🚀 Thanks so much for your great feedback! All our bundle types allow for discount stacking except for our separately priced items bundle type. Unfortunately, applying multiple discounts to this bundle type is a bit tricky in the way it works with Shopify today.
Brilliant app, a bit pricey but worth every penny. Also amazing support team, they sorted out any issues we had within a few hours!
Thanks so much for taking the time to write us a review. 😊 We'll pass on your kind words to our support team!
Horrific app. constantly processing orders that are empty and missing SKUs.
They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers.
AVOID!!
We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, they’re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Let’s work together to find a way to get things back on track as soon as we hear back from you. 🙂
This app offers something no other bundle app does: It doesn't force a discount code to enable the bundle, so this means you can allow your customers to apply separate discount codes to their orders, even in mix and match bundles. I went through 15 different bundle apps to see how they performed, and this was the only one that allows for this function. I had some initial issues setting up, though the assistance from Camila was fast, detailed and first class as well.
We're so happy you found our app! Thanks for sharing your experience with our app and support team. We'll pass on your review to Camila. 😊
Excellent app. Works so well. Imports 18,000 lines of data with no delay. Support is 5 star. It's crazy I waited so long to download this app!
We're so glad you found us. 🥰 Thanks for your kind words, we're happy to be working with you as well! Let us know if we can help with anything else.
My initial experiences with the Simple Bundles & Kits app is extremely positive!! I had a few questions that popped up, but their technical support team has been absolutely AMAZING and everything was up and running without a problem very quickly! We needed a solution for 'Create Your Own' kits and 3PL integration and after testing several of the other apps available, this one worked the best and was the easiest to set up! HIGHLY recommend!
We're so happy to hear about your experience with our team and Simple Bundles so far! Thanks for choosing to use our app. 🥳
If you are looking for a bundle app that is easy to use, works and integrates with your shop with ease, and offers amazing customer service then this is the app for you!
We tried several other bundle apps and none could do exactly what we were looking for, specifically a pick and mix style bundle as a product page that syncs with our inventory. This app made it so easy to integrate with our store and it works perfectly.
The customer service is honestly the best I have came across (especially for a free app!) We had one slight issue with a bundle and the team could not have worked any quicker to resolve it for us. I can't thank Raul enough for his help, he worked on the back end of our shop to create a solution and the issue was resolved in literally a few hours.
If you are looking for a bundle app please save yourself time and download this one, you will not regret it!
Thanks so much for taking the time to write us a review. 😊 It means a ton to us. We'll be sure to pass on your message to Raul!
I've tried multiple bundle apps, and this app has a comprehensive and easy way to set up your bundles.
I had to contact support for a glitch with my theme (Debutify), and the problem was fixed in just a few hours.
Thank you!
We're so glad you found us! Thanks for working with our support team to get your bundles up and running. 💖
This app works great for what we need! We wanted bundles but with individual SKUs in the bundle to go to our fulfillment, and we could easily achieve that with this app. When we ran into an issue with our bundles being combined with subscription products in an order, they were EXTREMELY helpful and attentive and helped me solve my problem from beginning to end. I was very impressed with the customer service.
I would say about 4.5 out of 5, only because sometimes the fixes to problems are not obvious and take some time to sort. But again, the customer service was 10/10 and very patient.
Great app!
Thank you for such a thoughtful review! We'll pass on your kind words to our support team. Wishing you a wonderful holiday season. ☃️