Simple Bundles & Kits , 324 recensioni

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
11 febbraio 2023

The customer service is outstanding. They are prompt and extremely helpful. We have been using this product for a while now and really love it. Customer service is key as we all know and they do excel at this.

We would give the app a 5+ star rating if it was able to work with unpaid orders (Purchase Orders). The only piece that we would love to see is the ability for bundles to work with purchase orders. Since these are unpaid the app will not populate as it does with paid orders.

When processing a paid order it is fantastic. This has helped us with the packing of the bundles as it shows each item and has assisted us with inventory as it deducts each item from our stock. Great product with one small pitfall. It could be an easy one for the developer to fix. If they are able to fix this issue then we cannot see any downfalls to this app.

Coastal Fire Training, LLC
Stati Uniti
11 mesi di utilizzo dell’app
Freshly Commerce ha risposto 9 marzo 2023

Thanks so much for your review and for providing us with great feedback like this to help us grow our app! 🤗

24 agosto 2022

This app works quite well and has enabled me to significantly increase sales. The bundle creation system is rather cumbersome and should be improved, especially for complex bundles. If you need to create bundles try it out, in my case it worked quite well.

Viper Tactical
Italia
8 mesi di utilizzo dell’app
Freshly Commerce ha risposto 8 settembre 2022

Congrats on your sales increase. 📈 🚀 We're wishing you continued success! Thanks so much for your feedback—I'll reach out shortly to understand the specifics so we can improve the bundle building flow.

16 maggio 2022

Using this app for bundles has been very helpful. I appreciate the features offered. Their support is quite helpful and responsive. My only complaint would be that there are features that are useful but not available until you contact support, explain your scenario, and then they "enable" them for you. It is not an option to just be on their "beta testing team" or have all the features available to you right off the bat, allowing you to pick and choose the features you really want to use. You have to contact them first, and then get them enabled. Outside of that small issue, their team is great, the app works relatively well, and we've been able to resolve most of the issues we've run into by having them "enable" some sort of backend feature.

Saris
Stati Uniti
8 mesi di utilizzo dell’app
Freshly Commerce ha risposto 19 maggio 2022

Thanks for taking the time to write a review! We try to test our new features thoroughly before releasing them to all of our merchants. This helps us make sure that we are aware of any limitations so we can document them for our merchants. We hope to have these features more readily available to you soon!

Data modifica: 17 dicembre 2022

EASY TO USE APP, WORKING VERY PROPER BY UPDATING INVENTORY AND ORDER UPDATION.
UI AND FACILITIES NEEDS TO IMPROVE.

Soni Fashion®
India
6 mesi di utilizzo dell’app
Freshly Commerce ha risposto 16 dicembre 2022

Thanks for your feedback! Our team just released notification emails to notify team members when bundle items are deleted. Thanks for your patience and I hope this solves your concerns. I've also reached out to you directly to make sure we've met your team's requirements.

14 novembre 2022

Simple bundles is easy and works great. The only downside is that it dont have any features yet which removes the discount value, which will make the stats in Shopify not 100%.

Spillgutta
Norvegia
6 mesi di utilizzo dell’app
Freshly Commerce ha risposto 19 novembre 2022

Thanks so much for your review and feedback. 🤗

19 aprile 2023

Very quick and helpful, very supportive staff.

The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

Fudge Kitchen UK
Regno Unito
5 mesi di utilizzo dell’app
Freshly Commerce ha risposto 25 aprile 2023

Thanks for the great feedback! We'll let you know as soon as the update is ready to use. ✨

24 aprile 2023

App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!

The Dog Mum
Australia
5 mesi di utilizzo dell’app
Freshly Commerce ha risposto 28 aprile 2023

We appreciate your feedback and have reached out to you to gather some more info on the specifics of your import file. Thanks for working with us and we hope to get this fixed for you soon!

4 novembre 2022

It works as advertised and they run discounts from time to time! We use this app to simplify packing orders and add clarity on what parts are included.

Anything Scout
Stati Uniti
4 mesi di utilizzo dell’app
Freshly Commerce ha risposto 6 novembre 2022

Thanks for your review and all the best this holiday season! 🛍️

4 luglio 2022

Simple Bundles is a great option to create bundle value packs for merchants not on Shopify Plus. It has been a great addition to our site, supporting us to grow AOV significantly in line with business goals. Their support is fantastic too, very prompt replies and extremely helpful. I have only taken a star off because the way we are using bundles within the app doesn't allow Shopify discounts to apply so I wish that was resolved. Apart from that, highly recommend!

Drool by Dr. Chris Brown
Australia
4 mesi di utilizzo dell’app
Freshly Commerce ha risposto 4 luglio 2022

We're thrilled to hear about your increased AOV. 🚀 Thanks so much for your great feedback! All our bundle types allow for discount stacking except for our separately priced items bundle type. Unfortunately, applying multiple discounts to this bundle type is a bit tricky in the way it works with Shopify today.

15 dicembre 2022

This app works great for what we need! We wanted bundles but with individual SKUs in the bundle to go to our fulfillment, and we could easily achieve that with this app. When we ran into an issue with our bundles being combined with subscription products in an order, they were EXTREMELY helpful and attentive and helped me solve my problem from beginning to end. I was very impressed with the customer service.
I would say about 4.5 out of 5, only because sometimes the fixes to problems are not obvious and take some time to sort. But again, the customer service was 10/10 and very patient.

Great app!

PureLife Organics
Canada
Circa un mese di utilizzo dell’app
Freshly Commerce ha risposto 16 dicembre 2022

Thank you for such a thoughtful review! We'll pass on your kind words to our support team. Wishing you a wonderful holiday season. ☃️