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Simple Bundles & Kits
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Great App. Solves our backend inventory issues. The user interface makes sense. Customer support is excellent, they respond within a few hours if not less.
Thanks so much for working with our team and for your fantastic review! 🙌
Very helpful and quick to help you
Thanks for taking the time to leave a review!
Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!
Thanks for your 5-star review! 🌷
Great bundle app! Awesome customer support! Highly recommend :)
Thanks for letting us know! We've already processed the refund. 😄 To clarify, app charges are associated with the start of your Shopify billing cycle, so some app charges may still appear on your following bill even after you uninstall the app.
Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.
The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.
We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.
A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!
It's always a pleasure to work with you. Thanks for you great review! 🌟
It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.
Thanks for your review!
Love this app. Absolute game changer for tracking our inventory and helping us with accurate fulfillment and reordering.
Great app. Helpful Support. Highly Recommend
We're so happy to hear this! Thanks for taking the time to leave us a review. ✨
This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components.
The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great.
The customer support is responsive and thorough, and patient!
My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).
Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗
Fast and efficient customer support. Simple to use.
Thank you for taking the time to leave our team a review! ✨