Reorder Master ‑ Repeat Orders , 70 recensioni
Restringi
-
In base alla valutazione
Just installed and seems to do exactly what it says! Support was great helping me to install it when the app auto-install wasn't working
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Everything performed really well. I'm most satisfied with their customer service. As a small business owner having piece of mind knowing that they provide that level of support and quick turnaround is incredibly reassuring.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reorder app! We love the fact that you appreciate all our hard work and efforts to provide quick solutions, and are glad you've been delighted. :-)
You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app.
Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time.
The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder.
If you have a subscription application, please double check first if this or any re-order app is compatible to function well.
Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback.
Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler.
If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.
The app is working great. It does exactly what we had hoped for. I paid for them to install the app and they did it promptly. They responded to the issues we had quickly and took care of making sure everything was working well.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
The response of their support team is fast and good. They helped to fix my issue. I would recommend this app.
The app looks great on your store! Thanks so much for the review!
The support team needed to help with the installation as there's some code work required. Took about 2 days, so not the quickest app support I've received, but everyone I dealt with was professional and friendly. It's now live and with all the testing I've done, it seems to be working perfectly. Would definitely recommend.
Thanks so much for your kind words. We’re normally known for our prompt resolution, and we regret that we missed the mark.
Please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!
Thank you for such a great review! We are so glad to hear that our customer service team went out of their way to help you integrate our App onto your website. It is always our goal to provide exemplary service and it appears that was achieved! We look forward to continuing to provide you with the same level of quality service.
This is the second app that I've installed from HulkApps. Their apps are user friendly and have good instructions to get plugged in. I appreciate that they make apps that help to make the shopping experience better for our customers.
Hey there, thanks so much for the review; we're so glad to hear you're loving our apps!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Thank you!
App working great so far, and great customer support! Feature request - would be very useful if orders that were repeat orders were able to be flagged, as we manage these differently in production. Thanks guys!
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations.
Feel free to write us back if needed any further assistance.
Regards,
Easy app installation. Customer service is also very responsive, helpful and friendly. Definitely recommend this app to anyone who has a lot of repeat customers on a daily basis.
Thank you for sharing your positive experience with our app and customer service team! We're delighted to hear that you found the app installation process easy, and the team will be so happy when they read your feedback.