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Simplee Memberships & Rewards has been incredibly easy to use and install. The setup process was straightforward, and we barely needed any guidance to get it up and running. It's a very intuitive app that makes creating and managing memberships hassle-free.
One of the biggest advantages is that there are no transaction fees per member purchase, which is a game-changer compared to many other Shopify competitor apps that charge fees each time members spend. This has saved us a significant amount of money.
The support team is fantastic—they respond quickly and are always patient in explaining anything we don’t understand. They’ve been a huge help in making sure we maximize the potential of the app.
My only feedback is that I wish we could sell memberships directly through the POS app. Right now, our in-store associates have to reroute to the web browser on the iPad to sell memberships, which adds a bit of extra time. That being said, we’re excited to see how this app continues to improve and scale. We can’t wait to see the upcoming enhancements!
Excellent customer service! They went above and beyond for me. Grant (the person I was helped by) even pointed out ways that he could make my life easier using their app WITHOUT ME EVEN ASKING.
I will definitely continue to use Simplee Memberships for as long as I can afford it.
I am not exaggerating when I say that Simplee team is the best customer service experience I have ever encountered. I have had to chat with their team many times while creating our website and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.
The support team makes this app 5 star worthy. Any issues I've run into with setup were quickly fixed for me with a simple email request. I highly recommend Simplee. Thanks guys!
Their customer service puts our customer service to shame! Honestly, the Simplee Team is amazing at troubleshooting, they are so responsive and looking for ways to help and make your membership program run smoothly. 100% recommend their app.
Customer service for this product is outstanding. They are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product.
Comprehensive user interface.
Simplee is very helpful and attentive with their clients.
Highly recommend.
Simplee's customer service and problem solving has been stellar!
Simplee is such a great company and app. A great value for what you get. I've never been left hanging when I needed help. Thanks guys.
quick response when needing assistance, app is easy to use and does what we want it to!