Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
10 mei 2024

Firstly I must say the invoice templates are awesome and reflect the business feel.

Further to that their customer service is above and beyond, especially Robert, who was most helpful and supportive throughout an issue that I had, no fault of the app, more an issue with my software.

They respond to queries promptly and ensure that they help you to resolve your issue.

If the question is... Should I use this app? The simple answer is 'Yes', no pun intended.

DUO GEAR UK
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
13 mei 2024

Neat and professional designs that are easy to edit by choosing which info to show/hide. It allows multiple templates that you can tailor to your business. We use different templates for our orders (gift receipts/local orders/international). It also allows to print/download invoices directly through Shopify dashboard. Their support team is quick to respond and they were happy to assist us with some modifications and placing a dynamic QR code into the templates. Thanks Robert!

unitkw
Koeweit
Ongeveer 2 maanden gebruiken de app
5 mei 2024

As a business owner focused on customer satisfaction, I can confidently say that Simplio's Simple Invoice app has truly exceeded my expectations.

Our business, Elcielicious, offers a multi-language experience to our customers, and one of our challenges was ensuring that invoices and communications were sent in the language in which the customer ordered. Initially, this wasn’t possible as Simple Invoice used only the shipping address to determine the language, but the support team at Simplio went above and beyond to make the necessary changes to the app's functionality, allowing us to provide our customers with personalized invoices and emails in their preferred language.

From the start, the support team, particularly Robert and Chuck, were incredibly attentive and responsive. They listened carefully to our needs, kept us informed throughout the process, and implemented the changes exactly as we requested. Their dedication to customer satisfaction and their willingness to tailor the app to meet our specific needs was truly impressive.

With the recent updates, Simple Invoice now sends emails and PDFs in the language that the customer used while shopping on our website. This has been a great improvement for our business, as it enhances our customer service and overall experience. The app now works perfectly and meets all our needs.

I highly recommend the Simple Invoice app for Shopify users who value personalized customer communication and want a supportive team behind their invoicing needs. The app is affordable, user-friendly, and backed by an exceptional support team that genuinely cares about customer feedback and satisfaction.

Thank you, Simplio, for providing such an outstanding service!

Elcielicious
België
3 maanden gebruiken de app
9 mei 2024

Great app, amazing customer service. I strongly recommend using Simplio for your invoicing needs.

Elite Medic
Canada
Bijna 4 jaar gebruiken de app
1 maart 2024

Loved the look and feel and end product but finally gave up using when it took 3 to 4 clicks to get invoice to print. Extra steps to get it to bring up invoice trumped look and feel.

SailInfo I boatbrochure.com
Verenigde Staten
Meer dan een jaar gebruiken de app
Simplio heeft geantwoord 2 maart 2024

Hi there,

Thank you for taking the time to leave feedback on our app. We truly value all input from our users, as it helps us continually improve our services.

We noticed your 3-star review, and we're sorry to hear that your experience didn't meet your expectations. We want to assure you that our app is designed to provide efficient invoice processing with just one click. We're disappointed to hear that this feature didn't fully meet your needs.

If you have a moment, we would love to hear more about your experience and any specific areas where you think we could improve. Your feedback is incredibly valuable to us as we work to enhance our app and provide the best possible service to our users.

Thank you again for sharing your thoughts with us. We hope to have the opportunity to better serve you in the future.

Best wishes,

Chuck

1 maart 2024

We have not been using Simplio's app for very long but at every step of the way the app has performed over and above our expectations.
In addition, when throwing a curved ball at Robert or Chuck, they have risen to the challenge and enhanced the capability for our immediate benefit, swiftly and exactly as required.
We cannot praise them enough. Keep going!
We'll be back for more and hope to be able to roll out to more stores. Bravo.

Le Pro du Pneu
Frankrijk
3 maanden gebruiken de app
26 januari 2024

Love how simple to manage and design this apps for our company use. The layout is superb even for the free version.

Their customer services team did a great job for helping us on our inquiry and help, especially Robert. He always helps us out and attend to our query promptly.

Overall, we are so pleased with this apps!

UNTOLDstr
Singapore
Ongeveer 2 jaar gebruiken de app
13 februari 2024

A perfect lifesaver. Easy to modify and prints invoices just the way we want them. Thank you for a great app!

PM Dealz
Canada
Meer dan 2 jaar gebruiken de app
13 februari 2024

Great app - Does everything. I have not had any issues with it in the 3+ years I have been using it

Trickbox Online Store
Canada
Ongeveer 3 jaar gebruiken de app
14 maart 2024

Works great and the team provides excellent support. Well recommended!

Indoor Golf Products
Nederland
Meer dan 3 jaar gebruiken de app