Simplr.ai

Using bot, humans, AI, and integrations, Simplr helps scale support centers while improving quality.

Simplr is the conversational experience platform for the NOW CX era. The company’s AI-enabled platform unites chatbots and human assistance to deliver instantly scalable shopping assistance and customer support. We drive customer interactions throughout the consumer journey, increasing loyalty, satisfaction, and revenue. No longer do companies need to choose between cutting costs vs. improving quality because, with Simplr, both come naturally.

• Engage customers across expanded hours and channels
• Eliminate the costs of hiring, training, and ramping support agents
• Prevent email backlogs through our always-on network with increased customer LTV