Recensioni (141)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
5 settembre 2024

A very good app with a professional support team. It may occasionally have issues with other discount apps.

Invisible Bead Extensions
Stati Uniti
Oltre 3 anni di utilizzo dell’app
24 settembre 2024

Simply Shipping Protection is a great app with really good support. Our wishes were tailored to in a very professional manner. We shall be expanding to two more Shopify expansions stores with Simply Shipping Protection.

Patta UK
Regno Unito
6 mesi di utilizzo dell’app
2 novembre 2024

Great, simple app that does what it needs to perfectly. And the team behind it helped me out with advanced customization on top of that. Very good experience, thank you!

MarulaLab Israel
Israele
16 giorni di utilizzo dell’app
31 ottobre 2024

If you're looking for an affordable In house Insurance app, this is the one. They have customizable widget, Claim Page to manage all claims and Excellent customer service. I had a trouble with CSS on my theme and they were able to help me provide custom CSS that works for my page. I will be a long term customer of this app.

JustFishyThing
Stati Uniti
7 giorni di utilizzo dell’app
24 settembre 2024

Had trouble getting with the setup, but it was fixed quickly.

Bakers Tee
Nuova Zelanda
3 mesi di utilizzo dell’app
20 settembre 2024

New to the app, had to choose between 3 different ones to use for my store but in the end I choose this one. Instantly I had a javascript/code error and app didn't work at all.

I Reached out by their support ticket and got a answer very fast and the engineers started working on the fix for me on my Shopify store immediately.

10/10 support.

Ryggo
Svezia
1 giorno di utilizzo dell’app
23 luglio 2024

Hard to install and never got working correctly. Communication with support didn't yield the results we'd hoped for. Could not get the system functioning consistently, resulting in angry customers.

Also, a HUGE issue was when we performed an uninstall of the app, their code was left in our system and we had to pull it out ourselves. Sloppy coding practices.

Would not recommend.

Rogersound Labs
Stati Uniti
4 mesi di utilizzo dell’app
8 settembre 2024

Integrating Simply Insurance with my Shopify store was a breeze. It took minimal time and effort to set up and customize.

TuneTune
Stati Uniti
3 giorni di utilizzo dell’app
9 settembre 2024

Very great and professional UI. The team was also great to work with!

CasaMax
Filippine
5 giorni di utilizzo dell’app
29 giugno 2024

This crap is now showing for ad, can't get rid of it

Beyioon
Slovacchia
2 giorni di utilizzo dell’app
Lucent Innovation ha risposto 30 luglio 2024

Hi Beyioon,

Thank you for your feedback. Based on our email communications, the issue you experienced was identified as a bug on your end and was resolved, unrelated to our app (screenshots attached for reference).

We have continuously provided support and follow-up messages to assist you, but we received responses that did not address the issue. To ensure transparency and reassure you of our dedicated support, we want you to know that we are still here to help with any further assistance you may need.

Thank you for your understanding.

Regards,
Lucent Innovation Team

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/EbJfH4FOZQpPvLVHrtZ8Gv4BSpWEs0-tbyhEceBuc62TPQ?e=mBKdJ9

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Edim1eR9TZhAjq4XI9bAtR8BDgrLK_Ma3Mt11Zz7vz7I8Q?e=iW0Rgo