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This app is just what I was looking for! We have had a few chargebacks for lost or stolen packages so instead of absorbing the added insurance we have our customers cover it through this app! John Dee WAS AMAZING! He was so quick to answer our questions and help me with my lack of technical knowledge in getting this app working smoothly. 100% recommended!!! Thank you so much team.
Great customer service! Very reponsive and helpful! Thanks so much John for all your help with adding the disclaimer on my new published theme!
These people not only have a great service but what really amazes me is their great customer service... always on top, always responding quickly and always willing to help. Thanks guys.
This app does a wonderful job at creating a simple, seamless insurance component for our store. John was amazing on chat support and helped us implement a custom solution with a few tweaks to accommodate our particular needs. From all the platforms we have tried, Simply Insurance is by far the best: in its performance and its simplicity of deployment. Thank you guys, you have been amazing.
First time using the app. They took their time to answer questions and even install the app for me so that it would run smoothly. Thanks so much for the great customer service.
Been using the App for a year or so and it has been good for us. Would recommend and customers seem to have been ok with it. We did some updates to our site at one stage and didn't realise for a fair while that the app stopped working. Support was able to get it back going reasonably quickly.
This is an excellent app, I highly recommend it. It immediately increased our AOV. They're support team was very helpful in setting it up as well as making the necessary customizations so that it would function to our liking. I am very happy with it.
Had a problem with a item they fixed it fast it would not allow me to fix so they took care of it Great support i definitely recommend this app
It has been a good experience thus far. The app has allowed us to increase net sales via this insurance product. There was a slight issue, but the support team was easily accessible and responsive to our needs. I recommend this product!
So far it has been great, especially with how often FedEx wants to lose packages. Customer care is quick and helpful