Simply Shipping Protection

After being dropped by a major shipping protection provider due to claim volume caused entirely by carrier failures — not anything on our end — we needed a replacement fast. Simply Shipping Protection stepped in seamlessly.
The setup was straightforward, the support team was incredibly responsive, and they even implemented a custom workaround to get our widget pre-selected at checkout when Shopify's native settings wouldn't allow it. Varun went above and beyond to make sure everything worked exactly the way we needed it to.
The free tier is generous and the pricing structure makes sense for a growing small business. We collect the protection fees, we handle our own claims, and nobody can pull the rug out from under us for being "unprofitable." That's the control we needed.
Highly recommend for any indie brand that wants shipping protection without the drama.

Great app, great people! Took us a while to get there but we got there in style :-)

Very good app. Easy and simple to integrate on your store (it's automatic!). If you have an e-commerce, you definitely need to have this app. Excellent support. Recommend it!

Gives Me Control and Truly Protects My Customers

I used to work with the big insurance companies, but they were keeping most of the money and making it difficult for my customers to file and receive claims. It felt like they didn’t respect my customers or my business. That’s when I decided to take control and handle shipping insurance myself—and I’m so glad I did.

This app has been a game-changer. Now, I can protect my customers properly and keep the profits in-house rather than letting a third party take advantage.

Customer service has also been top-notch. They were super helpful with setup, and communication has been smooth and responsive every step of the way.

Highly recommend if you want to do right by your customers and your business!

If you're looking for an affordable In house Insurance app, this is the one. They have customizable widget, Claim Page to manage all claims and Excellent customer service. I had a trouble with CSS on my theme and they were able to help me provide custom CSS that works for my page. I will be a long term customer of this app.

Simply Shipping Protection is a great app with really good support. Our wishes were tailored to in a very professional manner. We shall be expanding to two more Shopify expansions stores with Simply Shipping Protection.

We recently switched from Route Purchase Protection to using this app instead. We have started on the Free plan just to try it out but so far, the experience has been great! The support team is very responsive, usually responding within 24h and having the issue fixed in 24-48h. Despite not being on a paid plan, they've offered extensive help to our team.

We will be upgrading our plan next month for a product launch and looking forward to seeing how well it works on a larger scale.

Every single store should have this app, its a no brainer. You can instantly add 1.5-3% in revenue and/or pure profit. 95% of my customers keep the shipping protection in their cart and based on the product and location, I choose whether or not to actually purchase shipping protection when purchasing the shipping label. Typically it only costs 1% of the total value to actually insure packages so you're still adding profit that can offset your transaction fees! I wish I started using this app sooner!

Works perfectly on our site and the team have been incredibly responsive and supportive to help with integration. Highly recommend!

Excellent app. The team is also very supportive and quick with communication, which is very nice.