Simply Shipping Protection
- Hinnoittelu
-
Ilmainen sopimus saatavilla
- Kohokohdat
- Yritysten suosima Yhdysvalloissa
- Käytä suoraan Shopify Adminissa
- Toimii uusimpien teemojen kanssa
- Tähtiarvio
- 4,0 (132)
- Kehittäjä
- Lucent Innovation
Esittelykuvagalleria
Get Rid of Insurance apps & manage your own shipping protection program in-house as an upsell.
Introducing Simply Shipping Protection, an innovative solution that allows merchants to offer Shipping Protection directly to their customers, eliminating third-party insurers (We are NOT an insurance company). This app simplifies claims process, offers customization options, and automates protection coverage via a user-friendly interface. By selecting Simply Shipping Protection, merchants can differentiate themselves from competitors, promote customer loyalty, and reduce financial risks easily.
- Streamlined Claim Portal: Manage claims effortlessly, one-click customer claims.
- Track claims & revenue with comprehensive reports.
- Configurable Auto Shipping Protection Settings.
- Integrates with Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge
- We offer custom Shipping Protection, unlike Route, who is an insurance provider.
- Kohokohdat
- Yritysten suosima Yhdysvalloissa
- Käytä suoraan Shopify Adminissa
- Toimii uusimpien teemojen kanssa
Lanseerattu
14. tammikuu 2021
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
Kassa, Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, RechargeHinnoittelu
FREE
Ilmainen
- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Insurance
Basic Plan
$19.99 /kuukausi
- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
Advance
$49.99 /kuukausi
- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
Enterprise
$100 /kuukausi
- Unlimited Orders/Month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein.
Arvostelut (132)
Hard to install and never got working correctly. Communication with support didn't yield the results we'd hoped for. Could not get the system functioning consistently, resulting in angry customers.
Also, a HUGE issue was when we performed an uninstall of the app, their code was left in our system and we had to pull it out ourselves. Sloppy coding practices.
Would not recommend.
This crap is now showing for ad, can't get rid of it
Hi Beyioon,
Thank you for your feedback. Based on our email communications, the issue you experienced was identified as a bug on your end and was resolved, unrelated to our app (screenshots attached for reference).
We have continuously provided support and follow-up messages to assist you, but we received responses that did not address the issue. To ensure transparency and reassure you of our dedicated support, we want you to know that we are still here to help with any further assistance you may need.
Thank you for your understanding.
Regards,
Lucent Innovation Team
Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/EbJfH4FOZQpPvLVHrtZ8Gv4BSpWEs0-tbyhEceBuc62TPQ?e=mBKdJ9
Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Edim1eR9TZhAjq4XI9bAtR8BDgrLK_Ma3Mt11Zz7vz7I8Q?e=iW0Rgo
Great app but horrible support. They are never on a their app chat! and when you email them they respond like a robot without proper english! We have contacted them 3 days in a row about our orders not auto fulfilling because of their product but no care in the world to respond to their customers even though we are on their highest plan that promises "expert Support"
July 22/24
Still no response. Worst support ever.
May 27/24
Update:
After a call with the dev team 6 weeks ago, I was told to expect a fix in a week or two...
Six weeks later, no sign of live whatsoever.
They don't answer emails, they obviously don't care about their users.
If I could give zero stars I would.
Feb 16/24
App does not work properly with ReCharge.
Many attempts to get support.
Emails take days to get a response, with no solution offered.
I have been a long time customer and the support has been absolutely terrible for the last year or so and i am tired of begging for support. I would look elsewhere.
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