Lucent ‑ OTP Login & Notify
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The App never worked as promised. After several contacts with the support for weeks to solve the problem of the OTP code not being sent by sms to the mobile numbers in Portugal, the problem was never solved and we had to uninstall the APP.
Thank you for your feedback and for waiting for us to assist you. Our team has tested the Portgul number and it appears to be working fine from our end. However, it's possible that you may have activated the DND (Do Not Disturb) service, which could be preventing you from receiving Firebase OTPs. We are currently exploring other service providers in Portgul that may be able to help us enable OTP service in your area.
Great support, and the app is working smoothly. Varun provided excellent assistance!
Finally I could find the app , I was looking since many days. Works smoothly with my store. Excellent support by developer.
Our website login was simple after we integrated with the Simply OTP Login App. Great Support from the Team.
Really great app. I loved the most is their customer service. Usually many apps will have exciting features and things. But how they are treating the customers is more important in my case.
I'll really recommend to my connections. Thanks a lot
Very good team support and fast replies.
Thanks Varun for taking us through the demo and explaining the process clearly.
Excellent Support and quick to resolve technical issues. Go ahead.............................................................................................................................................................................................................................................
The Lucent ‑ OTP Login & Notify app is excellent. Even when I encountered problems, the customer service was able to help me resolve them perfectly.
I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.
Hi Chaka Clothing Dept.,
Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference).
We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response.
Please know that we are still here to help you with any further assistance you may need.
Thank you for your understanding.
Best regards,
Lucent Innovation Team
Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf
Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn
