Recensies (103)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
6 november 2018

Fantastic App, exactly what we are looking for! Also great customer service, super fast response time, and very fast to help me fix issues I had!

Valor Distributions
Canada
5 dagen gebruiken de app
Bewerkt 3 juni 2025

Great app, with great support

CHRIS FARRELL COSMETICS
Duitsland
Bijna 2 jaar gebruiken de app
11 november 2019

Great App... This will definitely make easier for my customers to make wholesale orders............................

Slothtoescr
Costa Rica
4 dagen gebruiken de app
Bewerkt 13 maart 2015

This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.

Since the very beginning they were slow to fix issues, and the application was not even working properly for the 2-3 months. Please keep in mind during the down time, we were still on their pay subscription. After updates were made, we would provide feedback on what features needed to be modified or added. Each time it we would receive some sort of attitude from the developer.

Technical support was extremely unprofessional and unpleasant to deal with. They definitely have the attitude you owe them every time you ask for support or changes. Eventually we decided to move on as it was just taking too long to get things done.

Before uninstalling the application we noticed many of the features we mentioned were now available and the application was working much better, but still has some bugs and aesthetic issues. But here is the best part. After most of the issues were fixed, their team made us feel we owe it to him to keep the application, that they programmed all the fixes for us. Are you serious? The fixes we mentioned would help your existing clients and future clients when using your product, not just us! I highly doubt they created this application for one single user.

In all, the application is actually better than than before, but I wish you luck with support.

zeroUV
Verenigde Staten
3 maanden gebruiken de app
17 januari 2020

This is the second app we have used with these guys and once again the support couldn't have been better! Very quick to respond and sorted out a minor issue on my site in a few minutes. The app solves a number of problems we had with B2B ordering.

Bawbags
Verenigd Koninkrijk
3 dagen gebruiken de app
19 september 2019

Great App. Made wholesale ordering so much faster for my customers! I would recommend it. The support deserves 5 stars too!

LURE Essentials
Verenigde Staten
3 dagen gebruiken de app
11 augustus 2021

I stared getting so many Wholesale orders, I knew I needed an easier way for them to order, so I added this app and it’s helped so much! They’ve answered all my questions and have helped when things weren’t working exactly how I needed them to. I definitely recommend this app.

Arctic Crunch
Verenigde Staten
2 dagen gebruiken de app
Wholesale Helper heeft geantwoord 18 augustus 2021

Love this...we're here to help you grow your wholesale!

-WH team

Bewerkt 14 maart 2024

Wir haben lange nach einer B2B-Lösung gesucht und dachten mit Wholesale Order Form & ReOrder die perfekte Lösung gefunden zu haben. Aber leider läuft die App nicht reibungslos und auch nach 2 Wochen hat sich nichts verbessert. Im Gegenteil, je mehr man den Kundenservice kontaktiert, desto mehr Fehler treten im Nachgang auf. Auch wenn der Kundenservice schnell reagiert und bemüht ist, aber wirklich sauber und zuverlässig ist die App keinesfalls. Der Checkout funktioniert nicht sauber, die Mindestmengen funktionieren nicht sauber (Varianten-Artikel werden grundsätzlich nicht unterstützt) etc. Alles sehr mühselig.
Zwei Punkte vergebe ich aufgrund des schnellen Kundenservices, aber da nach 2 Wochen die App immer noch nicht läuft, kann ich diese nicht besser bewerten. Ich schaue mir das diese Woche noch an, ansonsten weichen wir auf eine andere App aus.
Update: Kundensupport hat sich nach meiner Bewertung bemüht, das Problem zu beheben. Nun funktioniert der Shop gar nicht mehr, weil sie es irgendwie geschafft haben, den "Buy Button" zu löschen. Es ist Wochenende und daher ist auch keine Hilfe in Sicht. Daher nur noch ein Stern!
Nachtrag: Nach 1 Monat wird es schlimmer. Auf einmal können Kunden versandkostenfrei bestellen, obwohl diese 5% betragen. Customer Support ist langsam und die B2B-App nicht funktionsfähig.

BOLERO
Duitsland
Ongeveer 2 maanden gebruiken de app
17 juni 2016

Fantastic app with great customer service. Very easy to use, and is the perfect way to help customers find the products they're looking for without searching through every product. This is one of the best and most helpful apps I've used so far, and I highly recommend it to all ecommerce shopify users!

Incrediwear
Verenigde Staten
2 dagen gebruiken de app
19 maart 2020

Great app, has every feature I require and support is quick and very helpful with request for customization etc, special thanks to Jawad Arshad, got my request done there and then.

BSG Auto Glass SA
Zuid-Afrika
1 dag gebruiken de app