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The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.
I have worked on three projects with Singles so far, and I am extremely satisfied with their customer service. Despite the numerous inquiries and requests I’ve made, their responses have always been quick and accurate. I really appreciate how reliable and attentive they are!
This app is an absolute game-changer for fan engagement through Shopify. As a music manager with over 10 years in the industry, I've seen a lot of tools come and go, but nothing compares to this for integrating fans into the full experience. From live streams and selling merch to creative ways to interact with fans, it covers everything I could hope for. The features are seamless, well-thought- ...
Super easy to integrate & use. Took less brainpower from me than honestly any other app on shopify as long as you know your UPC!
THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!!
Superior customer service & Grade A technology!!!
- The Neighborhood Diamond
I am new on this app I mean even though this is not my first time using it this is my first time using and understanding it. so far I am loving it however there can be so many updates that this app can use to make it the best app on shopify.
Thank you so much for the kind words and feedback on the app. We really appreciate it. Our team would love to help you use the app and make the most out of the tool. Reach ...
In theory, it would be great, but I have not yet had it work. Orders are not syncing, and the link to downloads has not been sent.
Thanks so much for your feedback. We really appreciate hearing from our community so we can improve our app.
We spoke with you over email regarding the issue with your ...
The Single App was everything we needed to launch our live stream experience. Elijah and Tommy were incredibly attentive and responsive throughout the whole process, answering all questions and needs as they arose. The integration with Shopify made the setup/backend simple with no red tape or underlying costs, while allowing us to utilize our current e-commerce platform to sell tickets for our ...
I am thrilled with the Single app, especially the customer support, which is important. The app is excellent, but as with every solution, some small things could be improved. But the Single-team are fast to reply. Not only fast, they fix things and help you out when it is needed. They listen to suggestions and actually do something about it.
The Single app has been working very well for me since ...
Great app, first and foremost. Helps with reporting, getting content directly to the fans, offering a subscription platform for bands without the need for Patreon (direct to consumer) and more. Really can't speak more highly about it.
Also, the team running the show (esp. Joe & Sam) are absolute legends and deserve raises for the hard work and overtime they put into my projects for bands such as ...