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I have worked on three projects with Singles so far, and I am extremely satisfied with their customer service. Despite the numerous inquiries and requests I’ve made, their responses have always been quick and accurate. I really appreciate how reliable and attentive they are!
The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.
THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!!
Superior customer service & Grade A technology!!!
- The Neighborhood Diamond
Super easy to integrate & use. Took less brainpower from me than honestly any other app on shopify as long as you know your UPC!
This app is an absolute game-changer for fan engagement through Shopify. As a music manager with over 10 years in the industry, I've seen a lot of tools come and go, but nothing compares to this for integrating fans into the full experience. From live streams and selling merch to creative ways to interact with fans, it covers everything I could hope for. The features are seamless, well-thought-out, and honestly just make my job easier. It’s genuinely a lifesaver for anyone looking to build a connected, loyal fanbase. So grateful it exists!
The Single App was everything we needed to launch our live stream experience. Elijah and Tommy were incredibly attentive and responsive throughout the whole process, answering all questions and needs as they arose. The integration with Shopify made the setup/backend simple with no red tape or underlying costs, while allowing us to utilize our current e-commerce platform to sell tickets for our artist's stream. We are already planning our next stream, with our 'Go To', Single!
FINALLY! A Shopify app that replicates all the other digital DSPs. Now I can do pre-orders with Instant Grat tracks and sell singles from the album page. This app is great!
easy to use for Physical reporting, super fast responses and great customer service all around!
Very good support ! They helped me to find the solution of a bug very quickly. Now, everything works ! Thanks !
The staff at Single were extremely helpful in making sure we had everything set up correctly for our recent album release. They went above and beyond, even when our request were last minute and complicated.
The app itself was extremely easy to setup and navigate, which made it effortless to ensure all of our sales were reported correctly.
We will definitely be using Single for future releases and initiatives.