Single ‑ Video & Music

The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.

I have worked on three projects with Singles so far, and I am extremely satisfied with their customer service. Despite the numerous inquiries and requests I’ve made, their responses have always been quick and accurate. I really appreciate how reliable and attentive they are!

This application is just a joke, at first everything looks great and easy to use, in addition, it should work super with shopify. Unfortunately, in a short time you realize that the fees are very high and the configurability is very low.

- If you want to pay monthly SILVER plan then it costs you $50 + Fees per month, you get the ability to add 50h of videos and 500 hours of viewing (+1h for each active user), which when, for example, running a platform with workouts allows you to watch about 6h per month by one user if you have 100 !

- Plan prices: once set subscription prices, they cannot be changed ! If several customers bought a $50 plan, you want to reduce or increase it then you need to set up a new plan and current users will not be automatically assigned to it.

- discounts: although the app is fully compatible with shopify you can only give a discount on your first order. If you have customers, and you would like to give them a discount, for example on black friday then you can't ! You can not renew the current subscription if it is active, you can not use the discount code. WHAT A JOKE !

- Livestreams: There is 25sec delay when you use your iPhone, this is realy a JOKE ! At the same time, streaming via instagram or youtube I have 1-2sec of delay.

If you thinking about adding this app to your shopify store, think twice, it will be hard as f... to migrate your customers to another app once they are registered in this JOKE-APP

THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!!

Superior customer service & Grade A technology!!!

- The Neighborhood Diamond

Super easy to integrate & use. Took less brainpower from me than honestly any other app on shopify as long as you know your UPC!