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overall good experience. the guy i talked to was a pleasure to talk with.
Glad to hear you had a good experience! It's awesome that you found our team enjoyable to chat with. If you ever need more assistance or just want to chat again, we're here for you!
Lovely team and platform and great to see some decent insights. Great customer service aswell
Thank you! We're thrilled you're enjoying our platform and finding value in our insights. Your positive feedback truly brightens our day. If you ever need anything, we're here to help!
Love this app as it is a great alternative to triple whale and other tracking platforms. Great customer service as well!
We're absolutely delighted to hear that you're loving our app as an alternative to other tracking platforms! Thank you for your kind words about our customer service - we strive to provide the best support possible.
Excited about using the app!
Excellent customer service, great app
recommend it
It's great to hear that you had a positive experience with our customer service and are enjoying using the app. We appreciate your recommendation!
Well designed website, easy integration and very helpful customer service (helped me to check everything is OK before lauching ads). Thanks
It's always a pleasure to help out. We're here to assist you at every step and make sure you have a great time on the platform!
Elite customer service (Nolan/Jake) helped me get set up after getting a touch stuck early on (my fault). Excited to work with the team moving forward.
Happy to help you get set up and start using Sirge! Getting past any early hurdles is all part of the journey, and we're excited to work with you moving forward.
Took a little over a day for my data to start showing up. But once it did, I had much greater visibility into how my ads were performing and which ads were under performing. This gave me the ability to "dial-in" my ads for better return on my ad spend. Would highly recommend this app to anyone looking to get a handle on their ad spend or ad tracking
It's great to hear that Sirge is helping you optimize and scale your brand, can't wait to see you grow even more!
Thx a lot to Nolan and the whole Sirge team for helping me through the data journey. We will scale together for sure!
Thank you for your feedback! We're delighted to be part of your data journey and look forward to scaling together with you.
If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have.
Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you.
If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.