Arvostelut (101)
Tarkenna
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Luokituksen mukaan
These are the kind of apps we look for - it provides a focused solution for a specific blind spot within the Shopify platform. Support was responsive and promptly helpful when a bug in the app was discovered.
Easy to use and support was super helpful and responsive when a small fix was needed.
Thank you for your kind words! We're thrilled to hear that you found our app easy to use and that our support team was able to assist you promptly. If you need any further help or have additional feedback, please don't hesitate to reach out. We're here to ensure you have the best experience possible!
App support from the development team has been NON-EXISTENT. We've had issues for weeks now with product pages being crawled by Google that shouldn't be shown. Have followed instructions exactly as outlined and are still having issues. Reached out to support and they took 2 weeks just to answer. After repeated back-and-forth with support, we're still trying to get them access to our account to start troubleshooting. This shouldn't be so difficult? We're considering another solution at this point.
Excellent Service, their engineers designed my sitemap and also gave me advice how to input it on Google.
Wir haben bereits mehrfach den Support angeschrieben, weil wir einen riesen Fehler in der HTML Sitemap haben. Seit Tagen keine Antwort und keine Hilfe!!!!!!!!!!! Sollten wir endlich mal Hilfe bekommen, werden wir gerne die Bewertung erneut abgeben.!!!!!!!!!!!!!!!!!!!!!!!!!!!
UPDATE: Nachdem wir gestern, die negative Rezension geschrieben haben, hat sich nun Heute doch endlich mal was getan, und der Fehler wurde behoben. Es ist schade, dass der Service erst nach der negativen Rezension erfolgt ist. Nun funktioniert aber erstmal alles Bestens, so dass wir für die APP ansich 5 Sterne geben würden, aber dennoch einen Stern abziehen, für den mangelnden Support, der leider erst reagiert hat, wenn wir die negative Rezension geschrieben haben.
App was great and didn't have any issues up until a little over a week ago when our stores sitemap page just 404s. Submitted a ticket to the developer and after a couple of days got a response saying they are checking on the issue. In the mean time my stores sitemap has been down for over a week now with no estimated resolution.
I was very impressed with Thuong Mai from Sitemapper. My question was answered in a timely manner. They went the extra mile. I would highly recommend them. Thaks again.
After one year of using all working well. A great little app that useful for customers. You can check like we have setup directly by https://wwww.spiritualshop.it
EDIT: Have requested assistance as the HTML page for my sitemap has stopped working. I have submitted 3 support requests over two days and I have received no response. Very disappointing.
Does exactly what it needs to, and looks excellent too! I'm only new to the importance of having a good sitemap, and so this app (plus the excellent support) was much appreciated!
Perfect, very happy with the app and the service. Needed help with the formatting and the team at Sitemapper stepped in and helped.