Sitemapper Pro Sitemap Builder , 345 arvostelua
Terrible customer support. I had issues with my sitemap so I sent several messages over a 3 day period. I sent these messages both by their app chat feature as well as to their support email address. I never received a reply from them. I had no choice but to remove their app. Very frustrating experience.
I did install the app, but I have a Google Search Console error when I try to update my sitemaps. I have been waiting for a answer, but this never Happened. They never answer me back :( Is sad since is looks to be a good app but the lack of communication it is a big issue
I sent you an email on Feb 12. There is the answer in that email "The sitemap page is for your customer to quickly find your products. To submit the sitemap to search engine, please use the link https://drfashionstore.com/sitemap.xml instead of https://drfashionstore.com/apps/sitemap. The xml format is requested by Google."
Please check your email firstname.lastname@example.org, and write me a good review if you are happy.
no response from customer service after several reminders. It's disappointing and I'm uninstalling the app
App support from the development team has been NON-EXISTENT. We've had issues for weeks now with product pages being crawled by Google that shouldn't be shown. Have followed instructions exactly as outlined and are still having issues. Reached out to support and they took 2 weeks just to answer. After repeated back-and-forth with support, we're still trying to get them access to our account to start troubleshooting. This shouldn't be so difficult? We're considering another solution at this point.
WE HAVE BEEN TRYING TO GET A RESPONSE FROM THE CUSTOMER SUPPORT FOR ONE WEEK.......very dissappointed
App was great and didn't have any issues up until a little over a week ago when our stores sitemap page just 404s. Submitted a ticket to the developer and after a couple of days got a response saying they are checking on the issue. In the mean time my stores sitemap has been down for over a week now with no estimated resolution.
This program uses a link to yourself to find its goals, which will negatively impact your traffic. Avoid this program
Asked support if I can make a sitemap with this app for my subdomain and nobody got back to me. Uninstalled.
I am trying to get a hold of somebody to get some help with the app and I haven't got a single response. I'm hoping that this will get somebodies attention or I will have no choice but to find a different sitemap app.
I installed the app and was looking for a good service as most of the customer support are quick on answering queries.
These guys take weeks to respond back to queries & don't even solve it as you desire for it. Not at all recommending this plugin to anyone. Poor customer support.