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I can't speak highly enough about our experience so far, Josiah who did our migration was really communicative and it went super smooth. So far we've had a few onboarding calls with Karl who's been able to help us set up various features that should solve a lot of our pain points that we were struggling with - optimising the customer portal to remove friction, setting up a cancellation flow to minimise churn, and surprise and delight to reward our customers. Super excited to see the potential uplift from this!
Love Skio! Great team, great product, and we've been able to really catapult our subscription growth using them. Highly recommend.
Really love SKIO. First, the customer portal is great, and they are always innovating new products and improvements. Second, I love the responsiveness and support of our account manager. We don't just want software, we want service as well, and SKIO does just that!
We love using Skio! There are quite a few options out there but their UI is much more intuitive and at the end of the day when we have an issue, they are there for us. We've been on calls with some of their team (Tyler is a name that sticks out) and we always have positive & productive interactions. We definitely recommend Skio to anyone thinking about it!
Love Skio so far, we just got migrated over to the platform. Thanks to Josiah for helping us get migrated over in a breeze. Excited to start using the analytics, passwordless login and the cancellation flow products.
I waited 2.5 years to switch to Skio! When the stars finally aligned, I contacted their team and started our migration. The team that helped us migrate was terrific—they clearly outlined the process, introduced us to partners to help us grow, and moved over our subscriptions without significant issues.
In addition, the features that Skio provides brands are top-notch - instead of using a collection of somewhat disconnected apps, we can finally manage our subscription experience in one place.
DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?"
We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease.
In addition, the Buy Box is STELLAR and modern, with no coding. It's so easy to create subscription offers, and that makes my job running the business 10x easier.
Do I recommend Skio? WITHOUT QUESTION. Don't think twice. As their sales team for a demo, and prepare to be wowed.
Love Skio. Shoutout to Josiah for a quick/painless migration, even from Woo! Passwordless login is also making our subscriber experience much better. Definitely a huge upgrade after working with woocommerce for the past years.
So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.
Love Skio. Shoutout to Kobi for an amazing migration - flawless move over! They have a better login experience and the whole process was great.