Avaliações (73)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
3 de março de 2020

You can't disable it.

My customers keep compaining they can't just add to card EVEN when I disabled the app.

I wanted to test this app then I disabled it - don't know why I kept it. I live to see the day when developers start creating decent, working apps.

And another thing - if you want to chat with them, make sure got time because it's going to take a while.

Waiting for 25 minutes now. And counting...

AlphaY Group
Estados Unidos
28 days usando a aplicação
Questão respondida por Koala Apps 30 de março de 2020

Hey,

Andrew from the Koala-Apps team here :)

I looked at our support logs and it seems like we did not receive any previous support request from your end.

In any case, we are happy to help with anything you need!

I reached out to you directly to the email address your store is listed under several times.

If you did not receive this email, feel free to contact our support team directly - we're always glad to help!

16 de novembro de 2019

not working on major browser, support team don't answer.not working on major browser, support team don't answer.

NeuroSpa
Canadá
22 days usando a aplicação
Questão respondida por Koala Apps 17 de novembro de 2019

Hey, Andrew from the support team here :)
I'm sorry to hear that you have encountered some difficulties.
I emailed you back several times with no answer after checking and finding it works with all the browsers you mentioned.
I will be happy to help, please Let me know how at hello@koala-apps.io

5 de agosto de 2022

I paid $4.99 and it is not working at all. I don't know why, i tried individual products and all products, still not working.

Fan Clothes Brasil
Brasil
12 days usando a aplicação
29 de dezembro de 2019

This app doesn't work at all! When I click on the add to cart button I am redirected to the cart and not the checkout. The application is well activated!

Freeplay
França
5 days usando a aplicação
Questão respondida por Koala Apps 4 de janeiro de 2020

Hey,

Andrew from the Koala-Apps team here :)

I looked at our support logs and it seems like we did not receive any previous support request from your end.

In any case, we are happy to help with anything you need!

I reached out to you directly to the email address your store is listed under several times.

If you did not receive this email, feel free to contact our support team directly - we're always glad to help!

28 de setembro de 2019

Can't download ...............................>!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Tindahan ni Jan
Filipinas
44 minutes usando a aplicação
Questão respondida por Koala Apps 17 de novembro de 2019

Hey, Andrew from the support team here :)
You successfully downloaded the app otherwise you would not succeed to write that review.
Let us know if we can be of any help at hello@koala-apps.io

22 de dezembro de 2021

Unfortunately, it doesn't work. I was using Chrome, but none of the installation buttons work. I have deleted it and looking for another app to do this

Pet Friends
Estados Unidos
7 minutes usando a aplicação
Questão respondida por Koala Apps 2 de janeiro de 2022

Hey there,
Andrew from the Koala Apps team here!

Thank you for the honest review, I apologize for the inconvenience. We strive to provide an excellent product execution, but sometimes there are bugs.

I emailed you several times with an offer for support, but you never answered back.

If there is anything we can do to get you to give us another chance or make things right please feel free to message me at:

hello@koala-apps.io

Good luck with your store, and I'm here if you need me.

Andrew, Koala Apps.