SKUGen , 58 recensies
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VERY FAST METHOD.
Thank you for your review.
We'd appreciate it if you could tell us what would make the app even better.
We value your feedback.
A great app that fully met our expectations. Any time we had a situation, the support was very prompt to intervene and offer solutions. Thanks team members for making it easy for us!
This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE.
Also no options to print on Brother printers.
We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused.
It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication.
However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue.
We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future.
Thank you for bringing this to our attention.
Moreover, we want to assure you that our app works with Brother printers.
If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.
They charged me money after it was uninstalled a few minutes after installation because the app doesn't work.
Be careful when installing this app if you don't want unwanted charges!!
When an app subscription is activated Shopify invoices the entire month, at the end of the billing period. This is why you got the charge after almost a month.
As you know, we refunded this charge. This is all we can do as an app developer.
Also, I'm sure you would see that the app works well if you would contact our support.
Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.
Thank you very much for your review!
Great application! Customer service responded immediately and the new requested feature was added within 2 days. Highly recommend this app.
They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this
Thank you for your review.
We would be happy to help if you would contact our support team.
5 star app, completely recommend for any/all SKU/barcode/labeling tasks you're trying to complete in Shopify. The cherry on top is how amazing and responsive their customer service is, as you get used to using the app. Fully recommend!!
Josh
Thank you very much for your review!
Not the easiest to use and support wasn't helpful. They just kept referring me to videos that I have already watched. Decided to switch the EasyScan instead.
Thank you for your review.
We would appreciate it if you give us the opportunity to assist you.
Unfortunately our messages remain unanswered.
Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use
We are sorry you have this experience.
However, since you installed the app yesterday, you have not attempted to contact our support at all.
Please contact us if you need help.