Extensiv Order Management , 79 recensioni

I have been an e-commerce seller since the dark days of the Internet in 1997. Over the past 20+ years I have used many different platforms - often combining features for different companies to get the systems that we need.

We were seeking a web based platform that assist with our inventory / COGS / multiple platforms / forecasting and order processing. We looked at a number of solutions including TradeGecko / Fishbowl / Orderlo and others. Skubana was the one that ticked all the boxes. It actually replaced a number of other platforms and saves us time and resources each month.

There is a learning curve when using Skubana but once you get to know the system it can become very powerful. The support is the best I have received from any software company - you can see they really do care about their customers and do what they can to make sure things are working as needed.

I would have no hesitation in recommending Skubana and have already done so many times.

Their onboarding process is the best and most hands-on I've ever experienced with any Shopify app developer. Their platform is really helping us take our inventory game to the next level and augments Shopify's built-in capabilities in so many ways. Love Skubana!

User friendly and great account support to transition from old platform. Chanels, routing tools, ease of use with our 3PL and purchasing functions have been highlights so far.

Solid product and support team! It is nice to be able to auto route shopify orders to have Amazon fulfill

There are tools that I hope I never have to work with. Fortunately, Skubana isn't one of them. I was completely new to logistics when I first used it 5 months ago and didn't know what I was doing, but I found my way around rather quickly. Here's what I like in particular

* Great customer support with short response time
* Feels stable
* Mostly intuitive
* Feature-Rich
* Short loading times
* Rather modern UI

Another good thing is the Marketplace, especially that it allows you to write your own app for it.

The biggest downside is its high price. Of all services and software we use, it is the most expensive one but maybe that's just because the price is (probably) calculated based on the number of orders and revenue - both of which don't say whether or not your company is making a lot of money ;-)

Other than that, there are not many cons I'm aware of. The UI could use some small improvements here and there (filterable tables, ambiguous use of the word "Export", fields that look editable but aren't) but those are really just minor issues.

Using Skubana for years - perfect!

We <3 Skubana. It's the heart of what we do and helps us keep track of everything. When we have questions or need help they're responsive and always helpful. We recommend them highly!

My company has used Skubana for 4 months now and we find it VERY helpful. It has great analytics and inventory tracking, and helps keep our shipping logistics centralized on one site instead of all over. Definitely recommend!

Works great. Keeps track of my inventory fast and easy. Also updates customer orders quickly and easily with tracking. Customer support is fast. Great software.

Great experience with Skubana, makes our processes more efficient. Amazing support team that is always there to answer any questions and go far and beyond to make our work easier!

We switched from a competitor's platform to Skubana about four months ago, and we couldn't be happier! Skubana accurately integrates our inventory quantities with eBay, Amazon, Amazon FBA, Sears, Rakuten, and our Shopify website, removing items from all of the sites when they sell out. I have clothing items (which have parent/children relationships) and had trouble with my previous platform because they couldn't handle the variations. Skubana has no issue with this type of inventory. In addition to pushing inventory to multiple platforms (from two different warehouses), it also has a built-in shipping module (which is excellent) and a built-in reorder Purchase Order system (which saves tons of time for reorders). Finally, their customer support (specifically Abdullah) has been incredible. When we have a question, he coordinates with the developers and emails back within a few hours to resolve my problem or answer our question. We also had a suggestion for adding functionality, and we saw it added within two weeks. Switching to Skubana was the best move our company could have made! Kudos to the Skubana's developers and customer service team!