Extensiv Order Management , 79 avaliações

Avaliação geral
3,8
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
Editado a 30 de junho de 2021

We've been using Skubana for over 3 years now. When we first started with Skubana our needs were considerably more simple. As we've grown, Skubana has been able to grow with us and accommodate our changing needs. Whether it was utilizing multiple fulfillment centers, Amazon marketplaces, or even specific routing, we've been able to customize workflows to our needs. They've done a great job of constantly improving features such as order bots that further allow you to tailor flows to your needs. Inventory management and order routing is made simple. Most important to us has been the support from Skubana. We've worked with Jeffrey, Jennifer, and Rodolfo and all have been exceptional. Even if there is something that you need that they don't have they will do their best to add that to the development list. Highly recommend the product and their staff!

Mr Vincero
Estados Unidos
About 5 years usando a aplicação
4 de fevereiro de 2020

As Skubana's second customer I've certainly seen Skubana through many evolutions - and there's no doubt business has significantly improved because of it. This is a great program to grow with since it's built for expansion.

The inventory tracking is airtight, and now that they've built a QBO connector, you have accounting natively integrated. Plus there are tons of integrations available so you can essentially plug and play.

Excellent support team, having the chat function in the dashboard is super helpful.

Merchandise Mecca
Estados Unidos
Almost 5 years usando a aplicação
26 de janeiro de 2021

We have been using Skubana for years now. Onboarding was great and seamless and their support response time in the chat is wonderful even now. It’s just right as what we wanted to fulfill the orders as well as inventory management. It has every sales channel integration that we have our products selling. I love the automation (Order bots), it is definitely a huge hit among our fulfilling team. We are very pleased with this app.

Good State
Estados Unidos
Over 4 years usando a aplicação
1 de novembro de 2017

Excellent tool that easy to use! Saves us time and money to manage our inventory across multiple marketplaces. Automatically updating our inventory quantities has made for a better quality customer experience. We highly recommend Skubana!

Amadora 2
Estados Unidos
Over 4 years usando a aplicação
5 de junho de 2018

So far I have nothing but good things to say about Skubana. I heard about them on a podcast and mentioned them to my employee that was researching inventory management software options. After looking at many other options (many of which were cheaper) we saw that you really do get what you pay for and that we wanted to do it right if we were going to do it at all.

We just launched after maybe 15 calls with Jeffrey Na, our account manager. His customer service, knowledge, and attention to detail are some of the best if not the best I have ever seen. I'd love to buy him a drink if I'm ever in town as he has been and I know will continue to be an excellent resource for us as we grow. Just getting started but the future is looking bright!

Paint N Glow
Estados Unidos
About 4 years usando a aplicação
13 de junho de 2019

I switched to SKUBANA a couple of months back and their support team was really helpful throughout the transition process.

Great app, Great Features, and really neat and clean compared to others that are out there.

More adaptive to customizations and be able to reverse certain features would be a great help!

Overall, It's a great software.

Creative kids Shop
Estados Unidos
About 4 years usando a aplicação
13 de junho de 2019

Our epic journey to find an inventory management system for Boldify lasted about 14 painful months.
Most of our sales are from FBA and our workflow is relatively simple. Amazingly, after trying Orderhive, Tradegecko, and Unleashed, none of these companies were able to meet our needs, from both a software and customer service standpoint. Fourteen months later and tens of thousands of dollars lost due to stock-outs, time wasted, and software fees, we finally found a solution with Skubana.

The way their system is organized follows better logic than the others and is highly customizable and automatable. Skubana is powerful enough to support our growth all the way to enterprise level and we couldn't be happier.

All that said, the best thing about Skubana was their customer service. Most of the reason this journey has taken us 14 months is due to slow and tedious onboarding and support from the other companies. Alex from Skubana was incredibly knowledgeable, friendly, and helpful, and it has made all the difference in the world for us.

We can't recommend Skubana highly enough and wish we had of chosen them fourteen months ago!

BOLDIFY USA
Estados Unidos
About 4 years usando a aplicação
23 de junho de 2016

Skubana is an easy to use, cost-effective saas erp system. Their customer service and account management team is extremely helpful in configuring and standing up this system. Would definitely recommend!

Status Audio
Estados Unidos
About 4 years usando a aplicação
18 de dezembro de 2019

We use Skubana for the fulfillment of our store's orders. Skubana Support is always helpful in helping us resolve issues with shipping services or inputting customs information for international orders. They provide prompt, courteous, and friendly service, and make an honest effort to resolve all issues. Shout out to Sandi at Skubana! She's helped us out on several issues with orders related to customs and shipping information. We appreciate her help so much. She always follows up and makes sure that all issues have been satisfactorily resolved. Thanks so much for great, consistent customer service, Sandi and Skubana Support team!!!

ZOOSHOO
Estados Unidos
Almost 4 years usando a aplicação
13 de junho de 2019

This has been a useful app in managing our inventory an the support is fantastic! I wish ETD was an option but they are working on this feature request and will hopefully have it up and running soon.

Chili
Estados Unidos
Over 3 years usando a aplicação