Extensiv Order Management

Extensiv Order Management

Prijs
 $1,000 per maand
Beoordeling
3,8 (79)
Ontwikkelaar
Extensiv

Bestel- & voorraadbeheersoftware met vervullingsstrategieën/zichtbaarheid over verkoopkanalen.

Extensiv Order Management, is een centraal knooppunt dat u in staat stelt om alle bestel- en verkoopactiviteiten, voorraad en vervullingsstrategieën te zien. U kunt routinetaken automatiseren en regels voor bestelmanipulatie, mogelijkheden voor bestelafhandeling opstellen en meldingen ontvangen wanneer uw aandacht nodig is. Beheer meerdere verkoopkanalen met volledige zichtbaarheid op bestellingen, voorraad en vervullingsactiviteiten.

Extensiv Order Management, is een centraal knooppunt dat u in staat stelt om alle bestel- en verkoopactiviteiten, voorraad en vervullingsstrategieën te zien. U kunt routinetaken automatiseren en regels voor bestelmanipulatie, mogelijkheden voor bestelafhandeling opstellen en meldingen ontvangen wanneer uw aandacht nodig is. Beheer meerdere verkoopkanalen met volledige zichtbaarheid op bestellingen, voorraad en vervullingsactiviteiten. meer
  • Geavanceerde routerings- en verwerkingstools om bestelbeheer te automatiseren
  • Beheer en vul de voorraad aan met integratie van magazijnen en 3PL-partners
  • Integreer en volg verzending met orderbots en bestelroutering
  • Voorspel toekomstige vraag met geïntegreerde voorraadautomatiseringstools
  • Centraliseer inzichten en zichtbaarheid met realtime dashboards en geaggregeerde gegevens

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Origineel weergeven

Geïntroduceerd

24 augustus 2015

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Amazon, Walmart, Zapier, Quickbooks, SPS Commerce, Shipbob

Prijs

Skubana Software

$1,000 /maand

Prijzen beginnen bij €1.000 per maand. Neem contact op met de verkoop om een gepersonaliseerde demo & offerte aan te vragen.

  • Onbeperkt Gebruikers & Verkoopkanalen
  • Toegang tot ALLE functies van Skubana
  • Toegewijde Implementatiespecialist en Accountmanager

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Origineel weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (79)

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
Bewerkt 15 april 2024

Warning: All Reviews for Extensiv Are One-Star

Recent feedback for Extensiv has been overwhelmingly negative, with all recent reviews rating them at one star. This contrasts sharply with older reviews for Skubana, not the current app, which were more positive.

Product Misrepresentation:
The capabilities advertised on Extensiv's website and by their sales team are misleading. It's claimed that the Extensiv BOT can allocate orders from the most cost-effective warehouse, but this is impossible since the necessary cost data isn't provided.

Conversation with Extensiv Team:

Extensiv Representative (EK): "It is the responsibility of our customers to share their requirements to ensure we meet their needs before signing the agreement."

Customer Inquiry: "Can the BOT determine which orders should ship from which warehouse based on costs?"

EK: "No, that is not possible in any way as you do not have the costs available."

Inaccurate Order Forecasts:

Extensiv suggests that their system allows for accurate forecasting with up-to-date purchase order tracking. However, their own team admits encountering such requests from customers is rare:

Customer Concern: "Accurate forecasts are not possible as you cannot allocate sold/allocated inventory in incoming containers."

EK: "This is not something we have commonly come across with our Order Manager customers requesting."

Communication and Misleading Information:
We communicated our specific requirements both verbally and via email but were consistently redirected to the website for guidance. Unfortunately, the functions described on the website are misleading as they do not actually exist in the platform, which has led to significant confusion and disappointment.

Inability to Use the App:
Despite repeated attempts, we were unable to ever use this app effectively due to the discrepancies between the advertised and actual functionalities, further exacerbating our frustrations and operational challenges.

Financial and Contractual Issues:
Despite the system not meeting expectations and requiring extensive additional management effort (about 30 extra hours per week), we are informed that we're locked into a 12-month contract. When addressing these issues, Extensiv offered a 20% discount for a settlement, resulting in a one-time payment of $5,688.00 from a total annual fee of $7,110.00.

This experience highlights a significant discrepancy between Extensiv's promises and the actual functionality of their service, leading to both dissatisfaction and financial strain.

Snapezo.com
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
30 november 2023

I regret to say that my experience with this order management software has been nothing short of abysmal. Initially, they lured customers in with promises of connecting to unlimited stores on Shopify for no extra but the set amount of few thousands a month. However, this deceitful tactic swiftly turned into a money-grabbing scheme as they sneakily demanded an additional $10 for each Shopify store connected—a complete contradiction to their initial sales pitch.

The customer service is an absolute nightmare to deal with. Their representatives seem incapable of comprehending the simplest of issues, let alone providing adequate solutions. Contacting them feels like shouting into a void, as they conveniently evade responsibility and conveniently disappear once the contract is signed.

Their lack of integrity is staggering. They conveniently branch off from their promises and commitments the moment you put pen to paper. It's evident that this company lacks transparency and basic principles of ethical business conduct.

Overall, this software and the company behind it are an absolute disgrace. They are masters of false promises, shoddy service, and a complete disregard for customer satisfaction. I strongly advise against wasting your time and money on this appalling excuse for Extensiv order management software. Buyer beware—steer clear of this deceitful and untrustworthy company at all costs.

owlpack
Verenigde Staten
Bijna 3 jaar gebruiken de app
27 juni 2019

I don't know where we would be without Skubana. When all other platforms failed to meet our needs or were too robust, Skubana saved the day. They provide a UI that's easy for our team to navigate, and their automation is seamless. Our on-boarding process was clear, and they let us move at the pace best fit for our team. I would highly recommend Skubana for any e-commerce brand, even custom ones with an array of SKUs. Skubana helped our highly customizable jewelry brand to track every single core product via bundles & kits, and the ROI is incomparable. Highly recommended.

Moonglow Jewelry
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
4 februari 2020

As Skubana's second customer I've certainly seen Skubana through many evolutions - and there's no doubt business has significantly improved because of it. This is a great program to grow with since it's built for expansion.

The inventory tracking is airtight, and now that they've built a QBO connector, you have accounting natively integrated. Plus there are tons of integrations available so you can essentially plug and play.

Excellent support team, having the chat function in the dashboard is super helpful.

Merchandise Mecca
Verenigde Staten
Bijna 5 jaar gebruiken de app
26 januari 2021

We have been using Skubana for years now. Onboarding was great and seamless and their support response time in the chat is wonderful even now. It’s just right as what we wanted to fulfill the orders as well as inventory management. It has every sales channel integration that we have our products selling. I love the automation (Order bots), it is definitely a huge hit among our fulfilling team. We are very pleased with this app.

Good State
Verenigde Staten
Meer dan 4 jaar gebruiken de app

Ondersteuning

Extensiv kan al je vragen beantwoorden over Extensiv Order Management.

Ontwikkelaar

Extensiv

100 North Pacific Coast Highway, Suite 1100, El Segundo, CA, 90245, US

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