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Sku IQ has successfully helped me we integrating me POS with my online platform. The representative was very patient with me and helped me get through my problem quick and easy. i would definitely recommend
This is great to hear! Thanks for leaving feedback, we love to hear from our users :)
Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!
Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience.
At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.
Hello,
I have use SKU IQ for a month now and it has been AMAZING! It saves me so much time syncing my items to all of my platforms. If you are using TikTok Shop you MUST sign up for SKU IQ. It is well worth it. They give you a 30-day trial. I just upgraded my plan.
We're thrilled to hear that SKU IQ has been AMAZING for you and that it's saving you valuable time syncing your items across platforms. Your recommendation is greatly appreciated, and we're delighted that you found it worth upgrading your plan. If you ever have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
So far App is great for Bulk adding products to TikTok Commerce Shop. Uploading each product one by one is a nightmare!
Thank you for your positive feedback! We're thrilled to hear that our app is helping you with bulk adding products to your TikTok Commerce Shop. We designed it with efficiency in mind, and we're glad it's making the process easier for you
I have been using this app since I was able to open up our tiktok shop. They have been excellent with customer service and following up. We had a major issue with orders being duplicated and engineering team worked to fix that issue for us. Love it!
Thank you for your wonderful review! We're thrilled to hear that you have been using our app since the opening of your TikTok Shop and that our customer service has been excellent throughout your journey.
We sincerely apologize for the inconvenience caused by the issue of duplicated orders. We understand how critical it is to have a smooth order management process, and we're glad to hear that our engineering team promptly addressed and resolved the issue for you. Your satisfaction is our top priority, and we're committed to providing a seamless experience.
We appreciate your patience and understanding while we worked to fix the problem, and we're delighted that you are loving the app overall.
I had a set up appointment with Jorge Cubas, SKU IQ Sales Engineer & Support and he walked me through the set up with TikTok making it so easy for me. His knowledge of the platform is superb.
Thank you for sharing your positive experience with Jorge Cubas, one of our SKU IQ Sales Engineers and Support team members. We're thrilled to hear that Jorge provided you with an exceptional setup appointment and made the process of setting up with TikTok incredibly easy for you.
Jorge's knowledge and expertise are invaluable in helping users like you navigate our platform effectively. We're fortunate to have team members like Jorge who are dedicated to ensuring our users have a seamless experience.
Really good and helpful costumer service.
I'm new using the app and so far is a 10/10 the app provides all the information and tutorial you need to fulfill all your requests!
Thank you for your wonderful feedback regarding our customer service and your experience with SKU IQ. We're delighted to hear that you've found our customer service to be really good and helpful.
We're equally thrilled that you've found our app to be a 10/10 in terms of providing the information and tutorials you need to fulfill your requests. Ensuring our users have the resources and support they need is a top priority for us, especially for those who are new to our platform.
Great support team. Jorge was very helpful with my initial setup with lightspeed retail. The app works wonderfully once everything is linked. Order and inventory syncing is super quick. Names/prices take a little longer but still quick. The only downfall in my experience is that they dont map customer profiles with Lightspeed, so i cant really sync my orders or i get a bunch of duplicate customer profiles in LS. Without order syncing, i then miss out on all the reporting i need for item sales in LS which i rely on for purchasing.
So, while i totally recommend this app, just be aware of those things if you're using Lightspeed. Unfortunately i will have to look for alternative solutions but if the customer data can be mapped in the future i might be back!
Thank you for sharing your experience with SKU IQ and for the kind words about our support team! We're glad to hear that the app works wonderfully for you once everything is linked and that order and inventory syncing is super quick.
We're sorry to hear that you've encountered an issue with customer profile mapping in Lightspeed, which has impacted your ability to sync orders and access the reporting you need for purchasing. While we don't currently support customer profile mapping with Lightspeed, we appreciate your feedback and are always looking for ways to improve our app and make it more useful for our customers.
I'm new to TikTok Shop and without skuIQ I don't think I would be making this leap in expanding my business. The support has been phenomenal. Teshanie with the support team is a literal superhero. Everyone has been so helpful and kind, something that's rare in customer service these days. Thank you, skuIQ!
We're thrilled to hear that SKU IQ has been instrumental in helping you expand your business on TikTok Shop! Your kind words about our support team, especially Teshanie, are truly appreciated. We're here to provide exceptional assistance and support whenever you need it. Thank you for choosing SKU IQ, and we wish you continued success in your business endeavors!
It is a great app. It helps me to solve a lot of problems. The technician is helpful and patient. Well worth the cost.
Awesome! Thank you so much for your feedback!