Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
7 aprile 2023

SKUIQ makes POS and website updates seamless and easy. With automatic updates I couldn't ask for a better service.

Hearth
Stati Uniti
Circa 2 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 25 aprile 2023

Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our service has been able to make your POS and website updates seamless and easy. Thank you for choosing SKU IQ as your inventory management solution!

6 gennaio 2023

I used this app to connect my Clover app to my Shopify store. Works perfectly. Great software to synchronize your products. Amazing customer service especially with Teshanie.

Moda Natty
Stati Uniti
Circa 2 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 20 gennaio 2023

Thank you so much for your feedback, we will be sure to pass your compliments on to Teshanie :)

24 gennaio 2023

New to using it, had a few troubles getting organized and the customer help chat was quick and super useful!

Frank Whites Dive Store
Canada
Oltre 2 anni di utilizzo dell’app
o2oCommerce Inc. ha risposto 22 febbraio 2023

We are glad your setup was successful with the help of our onboarding staff. We hope to make self service easier in the future as well, thanks for your feedback!

28 marzo 2023

I recently had the pleasure of working with SKU IQ Realtime Inventory Sync and I couldn't be more impressed with their service. I was struggling with linking a product and was unable to figure it out on my own. However, the SKU IQ team was extremely helpful and went above and beyond to solve the issue for me.

Their level of expertise in inventory management and product syncing is truly remarkable. They were able to provide clear and concise instructions, guiding me through the process step by step until the problem was fully resolved. Their customer service was exceptional, and they made me feel valued as a customer.

Overall, I highly recommend SKU IQ Realtime Inventory Sync to anyone in need of inventory management assistance. Their dedication to providing excellent customer service and expertise in their field is truly remarkable. Thank you SKU IQ for your outstanding support!

HIGHLY FLAVORED XOTICS
Stati Uniti
Circa un mese di utilizzo dell’app
o2oCommerce Inc. ha risposto 25 aprile 2023

Thank you for sharing your experience with SKU IQ. We are thrilled to hear that our team was able to provide you with exceptional customer service and resolve your product syncing issue.

At SKU IQ, we take great pride in our expertise in inventory management and product syncing, and we're glad that our team was able to guide you through the process and provide clear and concise instructions.

28 febbraio 2023

This app is excellent and has been instrumental in resolving numerous issues for me. The technician is not only accommodating but also patient. The expense of acquiring it is definitely justified

The Local She Shed
Stati Uniti
Circa un mese di utilizzo dell’app
o2oCommerce Inc. ha risposto 21 marzo 2023

We are so happy to hear that you are enjoying SKU IQ! Thank you for taking the time to leave a review :)

22 novembre 2022

Sku IQ has successfully helped me we integrating me POS with my online platform. The representative was very patient with me and helped me get through my problem quick and easy. i would definitely recommend

LavishedLux
Stati Uniti
Circa un mese di utilizzo dell’app
o2oCommerce Inc. ha risposto 6 dicembre 2022

This is great to hear! Thanks for leaving feedback, we love to hear from our users :)

6 aprile 2023

I've been using skuIQ for about 30 days to sync with my square POS. The process is fairly easy, inventory syncs very well. I occasionally have to resync an item if I notice the count is off, but it doesn't happen very often. Chat is super helpful with getting set up, i've not had any issues with customer service. I love that I choose when to push inventory to Shopify, as I'll frequently have items created in square that I do not wish to have online. My only criticism so far is that I wish there were some backend things I'm able to do on my own without reaching out to chat support (i.e., changing some of the default sync settings - I went this full 30 days before I realized online orders weren't syncing over, but the issue is solved now). This app has given me the freedom to have the in-store POS i want with the e-commerce experience I want my customers to have. I couldn't be more grateful that this app exists.

Flourish Boutique
Stati Uniti
Circa un mese di utilizzo dell’app
o2oCommerce Inc. ha risposto 25 aprile 2023

Thank you for taking the time to share your experience with SKU IQ. We are thrilled to hear that our app has been able to provide you with the freedom to have the in-store POS you want with the e-commerce experience you want for your customers.

We appreciate your feedback about the ability to make changes to default sync settings, and we will make sure to pass it along to our development team for consideration. In the meantime, we are always here to assist you with any questions or concerns you may have.

Thank you for choosing SKU IQ and for being a part of our community. We look forward to continuing to serve you and your business in the future!

6 dicembre 2022

Excellent customer service! Super easy!

I was looking for something that would help me link my POS to my e-commerce and this has really been a life saver! I had my initial meeting and they were so helpful. They also called to follow up upon renewal of my subscription. We are very pleased!

Zayda's Toy Emporium
Stati Uniti
30 giorni di utilizzo dell’app
o2oCommerce Inc. ha risposto 6 dicembre 2022

Awesome, it's great to hear that our team has been quick to reach out and assist as needed during your onboarding and renewal. We are so happy that you are getting value from SKU IQ! Thanks for taking time to leave a review here, it means the world to us :)

4 aprile 2023

Great support team. Jorge was very helpful with my initial setup with lightspeed retail. The app works wonderfully once everything is linked. Order and inventory syncing is super quick. Names/prices take a little longer but still quick. The only downfall in my experience is that they dont map customer profiles with Lightspeed, so i cant really sync my orders or i get a bunch of duplicate customer profiles in LS. Without order syncing, i then miss out on all the reporting i need for item sales in LS which i rely on for purchasing.
So, while i totally recommend this app, just be aware of those things if you're using Lightspeed. Unfortunately i will have to look for alternative solutions but if the customer data can be mapped in the future i might be back!

ECIG 101
Stati Uniti
25 giorni di utilizzo dell’app
o2oCommerce Inc. ha risposto 25 aprile 2023

Thank you for sharing your experience with SKU IQ and for the kind words about our support team! We're glad to hear that the app works wonderfully for you once everything is linked and that order and inventory syncing is super quick.

We're sorry to hear that you've encountered an issue with customer profile mapping in Lightspeed, which has impacted your ability to sync orders and access the reporting you need for purchasing. While we don't currently support customer profile mapping with Lightspeed, we appreciate your feedback and are always looking for ways to improve our app and make it more useful for our customers.

13 febbraio 2023

It is a great app. It helps me to solve a lot of problems. The technician is helpful and patient. Well worth the cost.

PetOne
Canada
17 giorni di utilizzo dell’app
o2oCommerce Inc. ha risposto 22 febbraio 2023

Awesome! Thank you so much for your feedback!