Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
11 ottobre 2023

Such an easy and seamless way to integrate TikTok Shop with Shopify, manage orders and sync inventory. It's almost like I don't even have to think about it anymore! + extra points for the speedy and effective support every time I've had a question :)

Sunny Days
Stati Uniti
2 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 20 ottobre 2023

Thank you for sharing your experience! We're thrilled to hear that integrating TikTok Shop with Shopify has been a smooth and seamless process for you. It's fantastic that our support team has been able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to make your experience as hassle-free as possible!

24 gennaio 2023

New to using it, had a few troubles getting organized and the customer help chat was quick and super useful!

Frank Whites Dive Store
Canada
Oltre 2 anni di utilizzo dell’app
o2oCommerce Inc. ha risposto 22 febbraio 2023

We are glad your setup was successful with the help of our onboarding staff. We hope to make self service easier in the future as well, thanks for your feedback!

13 settembre 2023

SKU IQ has been great! I started using another app and couldn’t get it to work. I downloaded SKU IQ and it was so easy to get started and all of my products linked up! Took so much time off my hands. 10/10 recommend!!

LifeLineWear
Stati Uniti
8 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 2 ottobre 2023

Thank you for your glowing review of SKU IQ! We're thrilled to hear that you found our platform to be a game-changer for your business.

It's always frustrating when you encounter issues with other apps, and we're glad you gave SKU IQ a try. We designed our platform to be user-friendly and efficient, and we're delighted that you found it easy to get started and link all of your products hassle-free. Saving you time and simplifying your e-commerce operations is what we aim for!

Your 10/10 recommendation means the world to us, and we truly appreciate your support. If you ever need assistance, have questions, or want to explore more features of SKU IQ, please don't hesitate to reach out. We're here to help you succeed.

21 settembre 2023

Never syncs properly. Haven't been able to log in for a week & have been begging company to help with no resolve. Super unhappy. Website is constantly over-selling because the inventory isn't tracked properly. PLEASE HELP!!!!!

Blazed Candle Co.
Stati Uniti
5 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 23 settembre 2023

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving this issue promptly.

We understand how frustrating it can be to encounter syncing problems and inventory discrepancies, and we want to assure you that we take this matter seriously. Rest assured, our technical team has been alerted to your situation, and they will be reaching out to you directly to investigate and address the issues you've been facing.

Our goal is to provide you with a seamless and efficient experience with our platform, and we're committed to ensuring that you can log in without any further disruptions. Additionally, we will work diligently to rectify any over-selling issues caused by inventory inaccuracies.

Once again, we apologize for the inconvenience you've endured, and we appreciate your patience and understanding as we work to resolve these issues. Please expect a member of our team to contact you shortly to assist you in resolving your concerns.

Data modifica: 18 aprile 2022

I'm using this app to sync inventory from Lightspeed POS. The support team was responsive and helpful during setup. Saves us lots of time!

Bark
Stati Uniti
Quasi 2 anni di utilizzo dell’app
o2oCommerce Inc. ha risposto 17 giugno 2022

Thank you so much for taking the time to leave a review of your experience with SKU IQ thus far. We are pleased to hear that you've worked with our amazing support team and gotten your account configured to your liking!

20 ottobre 2021

This app was exactly what I needed to help sync and manage my inventory through my POS . The customer service is beyond excellent and the price point is great! Thank you to the SKU IQ team for all their help!

Futurefashionclothing
Stati Uniti
Quasi 2 anni di utilizzo dell’app
o2oCommerce Inc. ha risposto 1 dicembre 2021

Thank you for your feedback! We're glad you're happy with SKU IQ.

22 settembre 2023

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

byd.Rose
Stati Uniti
5 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 2 ottobre 2023

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

4 settembre 2023

The app has been great and done exactly what I wanted. Customer service is excellent and quick at helping when I had any questions.

Afton Boutique
Stati Uniti
8 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 9 ottobre 2023

We're delighted to hear that SKU IQ has met your expectations and fulfilled your needs. Providing excellent and responsive customer service is a priority for us, and we're glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SKU IQ, and we look forward to continuing to support your needs!

6 ottobre 2023

At first, I was very confused about how to link my TikTok to my Shopify shop, however, SKU took their time to teach me 1 on 1 in a call how to do everything to perfection. Although the price may seem like a bit for most people, I can surely say it's worth it and they even give you a free trial before you make any purchase I would definitely recommend it

Anime Fantasy Land
Stati Uniti
Circa 2 mesi di utilizzo dell’app
o2oCommerce Inc. ha risposto 9 ottobre 2023

Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.

3 novembre 2023

I installed this a while back when Tik Tok Shop was new. I've sent over 10 emails to get support because this app messed up my Tik Tok shop and I am no longer able to edit nor add new products. I am writing this review and hope they will see this to reach out. I am beyond frustrated that they don't respond to any support emails. If you don't your shop to be messed up I would not install this app.

Designs By Wildside
Stati Uniti
6 giorni di utilizzo dell’app
o2oCommerce Inc. ha risposto 6 novembre 2023

We appreciate you taking the time to share your experience with SKU IQ, and we genuinely value your feedback. It's essential for us to address your concerns and clarify the situation.

First and foremost, we want to acknowledge the difficulties you've encountered with your TikTok Shop, and we understand your frustration. We've thoroughly investigated your case, and it appears that the challenges you're facing may not be directly related to SKU IQ. During a recent interaction with our team, we noticed that you have a pre-existing connector app installed, which is likely the first-party TikTok/Shopify integration. This integration could be the root cause of your issues, particularly the inability to edit or add new products.

To assist you in resolving these problems, we would like to work closely with you to remove or uninstall the first-party TikTok/Shopify app, which may be causing conflicts in managing your shop. Our team had a call with you on Friday, but upon reviewing the call it sounds like our agent did not recognize the issue to be the first-party app. We tried to call again this morning and received no response, so we will be following up via email with a meeting invite in order to continue to assist.

Our primary aim is to ensure that your experience with SKU IQ is smooth and productive. Even if the issues are not directly linked to our application, we are dedicated to assisting you in regaining control of your TikTok Shop and addressing any challenges you've faced.

Your feedback is invaluable, and we are committed to providing top-notch support. Please watch for an email from us outlining the next steps and guiding you through the process of resolving your issues.

Thank you for sharing your concerns, and we look forward to working with you to overcome the difficulties you've encountered.