SKU IQ for TikTok Shop or POS , 152件のレビュー
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Too many issues and not much help. Syncing not working, takes forever to get an email back, only advice given is I have to create a different account because syncing wasn't working.
Thank you for taking the time to share your recent experience with us. We sincerely apologize for the issues you encountered and the lack of timely assistance you received. This is certainly not the level of service we strive to provide to our valued customers, and we appreciate you bringing this matter to our attention.
Please be assured that we take your feedback seriously, and we are committed to addressing the problems you've mentioned. Our team is already aware of your situation, and we will be reaching out to you promptly to discuss the specifics and work towards finding a resolution that makes things right!
Once again, we apologize for the inconvenience you have faced and the lack of satisfactory assistance. We value your feedback as it helps us identify areas for improvement, and we are committed to making the necessary adjustments to ensure a more positive experience moving forward.
Used SKU IQ to connect to my TikTok Shop. There's only a few apps that can do this and I tried all of them. SKU IQ is definitely the best. Really good instructional videos and you can even setup a meeting where they go over the setup with you. Insane customer support. Highly recommend.
Thank you so much for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform was able to meet your needs and help you connect to your TikTok Shop successfully.
We understand that finding the right solution for connecting to TikTok Shop can be challenging, and we're honored that you consider SKU IQ as the best option among the available apps. Our team is dedicated to providing top-notch support, and we're glad to hear that our instructional videos were helpful to you. We also appreciate your feedback on our setup meetings; we believe in going the extra mile to ensure our customers have a smooth onboarding experience.
Your recommendation means a lot to us! We strive to continue delivering excellent customer support and innovative solutions that help our users succeed in their e-commerce endeavors.
They missed my appointment and then had the nerve to say, "we were waiting for you, you werent there."
We want address your recent appointment experience with SKU IQ and apologize for any inconvenience it may have caused you. Your feedback is important to us, and I'd like to clarify the situation.
During our scheduled meeting, we were fully prepared and waiting for you as per the agreed-upon time. Our team values punctuality, and we understand the importance of respecting your time. After waiting for 10 minutes past the scheduled start time, we sent a reschedule email, assuming there might have been a misunderstanding or a delay on your end.
We genuinely apologize if our message came across as insensitive or inconsiderate. It was not our intention to imply that you weren't there; rather, we wanted to ensure that we were doing everything possible to accommodate your schedule and avoid any further delay or inconvenience. There could've been a mix up with time zones or some other extenuating factor that resulted in a missed connection.
Feel free to respond to the email in your inbox with a phone number and best time to call (with time zone) and we will be happy to reach out at your convenience to avoid any further inconvenience.
The support was so helpful! I was stressing about my inventory not syncing and Teshanie checked everything on her end and got my inventory to sync! This is going to be so amazing that I do not have to sync everything manually! Thank you for all the help!!
Thank you for sharing your wonderful experience with our customer support team. We're thrilled to hear that Teshanie was able to assist you effectively and resolve the issue with your inventory syncing.
We understand how stressful it can be when technical issues arise, especially when it comes to something as crucial as inventory management. We're dedicated to providing prompt and helpful support to ensure our users have a seamless experience with SKU IQ.
We're delighted that you're excited about the prospect of not having to sync everything manually anymore. That's exactly what SKU IQ is here for—to streamline and simplify your e-commerce operations.
I loved the app and used it every day. The customer service is great and I highly recommend this product.
Great! Thanks so much for your feedback :)
As a small business, with no employees, I barely have time to do the basics of running our shop and website. When we decided to switch POS systems, I was dreading the amount of work it was going to take to transfer all my inventory into the new POS. I had everything updated on Shopify, so I searched for a solution that would integrate and found SkuIQ. My inventory was transferred in minutes! All I had to do was run the link report and confirm a few discrepancies, and voila! Now, all my inventory amounts are tracked between my Clover POS and Shopify store, saving me even more time not having to update inventory whenever I sell a product. I highly recommend SkuIQ.
Excellent! We love to help small businesses save time and are so happy that you found us! Thank you for taking time to leave a review and we look forward to continuing to serve your business :)
Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.
We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
The onboarding w/ Sku IQ was super helpful. Easy way to sync items over to TT from shopify! Good dashboard, recommend SKU IQ!
We're thrilled to hear that our onboarding process was super helpful for you and that SKU IQ made it easy to sync items from Shopify to TikTok. Your recommendation is much appreciated, and we're here to support your continued success. If you have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
So far, so good. Was pretty easy to set up with the instructions given. A short phone appointment helped me finish up the loose ends.
Great! We are glad our service team was able to get you up and running with a call. We hope to continue saving your business time for many years to come!
App is easy to use and the support team is very knowledgeable and helpful. This app is a life saver as the tiktok shop is a horrible experience but with skuiq linked to shopify app it makes selling on tiktok so easy. Highly Recommended!
We're thrilled to hear that SKU IQ has been a life saver for you and has made selling on TikTok a much smoother experience. Your high recommendation and kind words about our support team are greatly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!