レビュー (162)

総合評価
4
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の14%は1つ星です
2023年10月10日

Très bon service à la clientèle ! On vous aide à configurer l'appli sans casse-tête, super facile ! Je recommande à 100% ! :)

Chez Gargantini
カナダ
アプリの使用期間:1年以上
o2oCommerce Inc.が返信しました 2023年10月20日

Merci infiniment pour votre aimable retour ! Nous sommes ravis d'apprendre que notre service à la clientèle a pu vous aider à configurer l'application de manière simple et sans tracas. Votre recommandation à 100 % est très appréciée. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous assister ! :)

2023年2月28日

This app is excellent and has been instrumental in resolving numerous issues for me. The technician is not only accommodating but also patient. The expense of acquiring it is definitely justified

The Local She Shed
アメリカ合衆国
アプリの使用期間:1年以上
o2oCommerce Inc.が返信しました 2023年3月21日

We are so happy to hear that you are enjoying SKU IQ! Thank you for taking the time to leave a review :)

2023年7月18日

Having a great experience so far. The app is good but the customer service...straight up best. Highly supportive, they pay attention to each and every detail and make sure your query is completely solved before finally closing the chat. 10/10 would recommend it :)

Body Reapers
アメリカ合衆国
アプリの使用期間:1年以上
o2oCommerce Inc.が返信しました 2023年9月1日

We're thrilled to hear that you're having a great experience with SKU IQ! Our customer service team takes pride in providing top-notch support and ensuring your queries are fully resolved. Thank you for the glowing recommendation, and we're here to assist you whenever you need us!

2023年7月10日

Jorge provided quick and great support. He helped us get everything set up and we are excited to use SKU IQ!

stakt
アメリカ合衆国
アプリの使用期間:1年以上
o2oCommerce Inc.が返信しました 2023年9月1日

We're delighted to hear that Jorge provided you with quick and great support in getting everything set up with SKU IQ. We're equally excited for you to use our service and are here to assist you whenever needed. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

2023年9月6日

The care and support I received was unbelievable- all my questions were answered, the level of help was unprecedented. The ability to communicate effectively with a support staff, and allowing me to share my thoughts and concerns without having to wait was amazing! I had a wonderful experience with the help I received from the support team. Thank you, I feel confident and strongly about using this platform. I am so excited to see where this new app will take me.

Veronica Luxe
アメリカ合衆国
アプリの使用期間:1年以上
o2oCommerce Inc.が返信しました 2023年10月9日

We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!

2022年11月3日

The customer service has been awesome! Thank you to Alejandro Escoto for helping in sorting the issue with the products and offering a great support for syncing our products over.

The Makeup Altar
アメリカ合衆国
アプリの使用期間:約1年
o2oCommerce Inc.が返信しました 2022年11月9日

We will pass your kind words along to Alejandro, thank you for taking the time to leave a review!

2023年7月13日

Good customer service. I would love to have automatic sync for images included and automatic sync for new products when updated in my Clover account. Thank you for your service.

Soles
アメリカ合衆国
アプリの使用期間:約1年
o2oCommerce Inc.が返信しました 2023年9月1日

We appreciate your feedback and are pleased to hear that you've had a positive experience with our customer service. Your suggestions for automatic image sync and automatic updates for new products are valuable, and we'll take them into consideration for future improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for using our service!

2023年3月30日

Really love the app; a great way to connect inventory between different POS platforms. It has been a daily tool when running my business

KacperGlobalShoes
アメリカ合衆国
アプリの使用期間:12ヶ月
o2oCommerce Inc.が返信しました 2023年4月25日

This is great to hear! Thank you so much for taking the time to share your feedback with us :)

2023年6月22日

Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.

Island Soul
アメリカ合衆国
アプリの使用期間:12ヶ月
o2oCommerce Inc.が返信しました 2023年9月1日

We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

2023年9月20日

I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.

Fitazzo
アメリカ合衆国
アプリの使用期間:11ヶ月
o2oCommerce Inc.が返信しました 2023年10月2日

We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.

We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.

It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.