レビュー (172)

総合評価
3.8
評価レベルごとの件数
  • 評価の74%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2023年10月2日

Teshanie really helped me set this up step by step an amazing tool to have for easy intergration into TikTok Shop

Auroras Edge
アメリカ合衆国
アプリの使用期間:7ヶ月
o2oCommerce Inc.が返信しました 2023年10月9日

Thank you for sharing your positive experience with Teshanie and our integration tool for TikTok Shop! We're delighted to hear that you found our assistance valuable and that our product has been helpful in streamlining your integration process. If you have any more feedback or questions, please feel free to reach out to us anytime. We're here to support you!

2023年6月27日

So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.

Handmade Naturals Inc
アメリカ合衆国
アプリの使用期間:7ヶ月
o2oCommerce Inc.が返信しました 2023年8月6日

Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused.

However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better.

It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.

2023年5月27日

I can't say enough good things about SKUIQ! The customer service is excellent. When I needed help syncing my Shopify website to TikTok I received help right away. The rep who helped was patient and understanding.

Just For Lookz Creations
アメリカ合衆国
アプリの使用期間:7ヶ月
o2oCommerce Inc.が返信しました 2023年6月20日

Thank you for your glowing review of SKUIQ! We're absolutely delighted to hear that you have had a positive experience with our app and our customer service.

It's fantastic to know that our customer service team was able to assist you promptly when you needed help with syncing your Shopify website to TikTok. We understand how important it is to receive timely support, and we're glad that we could meet your expectations.

We greatly appreciate your kind words about the representative who assisted you. We strive to provide patient and understanding support, and it's wonderful to hear that their efforts made a positive impact on your experience.

2023年7月18日

HUGE Time saver!! Easy to set up and use. Love that there are walk through steps on how to get everything completed. Had to reach out to chat support for help on something I could not figure out myself, Teshanie was very professional and answered my questions and resolved my issue within minutes.

Peach & Lavender Boutique
アメリカ合衆国
アプリの使用期間:6ヶ月
o2oCommerce Inc.が返信しました 2023年8月6日

Thank you for your fantastic review! We're thrilled to hear that our app has been a huge time saver for you and that you find it easy to set up and use. We designed it with user-friendliness in mind, so it's delightful to know that it's meeting your expectations.

Our team takes pride in providing comprehensive walk-through steps to ensure a smooth experience, and we're glad you appreciate them.

2021年8月19日

I used this app to connect my Square POS to my Shopify store. Works as stated. Great software to integrate. Great customer service especially with Andre.

Kickz Throne
アメリカ合衆国
アプリの使用期間:6ヶ月
o2oCommerce Inc.が返信しました 2021年12月1日

Thank you for your comments! We pride ourselves on our excellent customer service.

2024年1月24日

Easy on-boarding and excellent user support! I had an issue with inventory syncing and it was fixed within a few minutes via the live chat function. Great for making sure that your products meet tiktok requirements before posting so you don't have any tiktok shop violations!

Summertide Stitchery
アメリカ合衆国
アプリの使用期間:6ヶ月
o2oCommerce Inc.が返信しました 2024年2月16日

Thank you for sharing your positive experience! We're thrilled to hear that our onboarding process was smooth for you and that you received excellent support for the inventory syncing issue. Our team is dedicated to providing timely assistance, and it's great to know we could resolve your concern efficiently. Don't hesitate to reach out if you have any more questions or if there's anything else we can help you with. Happy selling on TikTok

2024年1月5日

I am currently using the app to sync products from Shopify to TikTok Shop and track inventory. It has been working great for the past 3 months we have used it.

basekreations
アメリカ合衆国
アプリの使用期間:6ヶ月
o2oCommerce Inc.が返信しました 2024年1月22日

Fantastic to hear that the app has been working well for you in syncing products and tracking inventory for the past 3 months! We're thrilled to be part of your success. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing our platform!

2023年10月19日

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls.
I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

VitaCup
アメリカ合衆国
アプリの使用期間:6ヶ月
o2oCommerce Inc.が返信しました 2023年12月19日

Thank you for the glowing review! We're thrilled to hear about your positive experience with SKU IQ. Providing excellent customer service and a seamless onboarding process is our priority. Your confidence in our platform and referrals mean a lot to us. If you ever need assistance, we're here for you.

2023年7月20日

Great customer service! Everyone has been very helpful with the many questions I've had, and I've been able to resolve all issues with their help :)

Tesorina Boutique
アメリカ合衆国
アプリの使用期間:5ヶ月
o2oCommerce Inc.が返信しました 2023年8月6日

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful and attentive support is a priority for us, and we're glad that we could assist you with the many questions you had.

We're delighted that we could help you resolve all your issues and ensure a smooth experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success.

2023年1月26日

This app is essential for my business which uses Shopify for e-commerce, and Square POS for in person sales. Thank you!

Green Treez Company
アメリカ合衆国
アプリの使用期間:5ヶ月
o2oCommerce Inc.が返信しました 2023年2月22日

Our pleasure! Thank you for choosing SKU IQ and for taking time to leave us a review :)