Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 76% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
13 juni 2023

I had an outstanding customer service experience today at SKU IQ, all thanks to Teshanie. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.

From the moment I reached out to SKU IQ, Teshanie made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.

What truly stood out was Teshanie's willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.

Throughout the process, Teshanie remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.

Thanks to Teshanie's efforts, my TikTok shop was up and running smoothly in no time. I am extremely grateful for her support, and it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression on me, and I would highly recommend her and SKU IQ to anyone in need of reliable e-commerce solutions.

In conclusion, my experience with Teshanie at SKU IQ was nothing short of exceptional. She exceeded my expectations by providing exemplary customer service, offering valuable insights, and resolving my issues promptly. Teshanie's dedication and expertise truly made the entire process a breeze. Thank you, Teshanie, for your outstanding support!

AshleyMarie.co
Verenigde Staten
9 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 20 juni 2023

Thank you for your incredible feedback and for taking the time to share your outstanding customer service experience with Teshanie at SKU IQ. We're absolutely thrilled to hear about the exceptional assistance she provided and how she made the entire process seamless and hassle-free for you.

Teshanie's dedication to going above and beyond to resolve your issues and get your TikTok shop up and running quickly is truly commendable. We're glad that her expertise, patience, and clear communication style made you feel valued as a customer and helped you understand the intricacies of setting up your shop.

It's wonderful to hear that Teshanie's proactive tips and insights to optimize your TikTok shop exceeded your expectations. We're proud to have such a dedicated team member who genuinely invests in our customers' success.

We're thrilled that Teshanie's efforts resulted in your TikTok shop running smoothly and that you had a positive overall experience. We'll make sure to recognize Teshanie for her exceptional customer service and dedication to your success.

10 oktober 2023

very helpful support team! helped me connect my connect my clover account with little to no stress. looking forward to using this app.

Needmore Farms
Verenigde Staten
3 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 20 oktober 2023

We truly appreciate your positive feedback! Our support team is here to make the setup process as stress-free as possible, and we're delighted to hear about your experience. If you have any more questions or need further assistance while using the app, please feel free to reach out. We're excited for you to use Clover, and we're here to help ensure a smooth experience!

6 september 2023

The care and support I received was unbelievable- all my questions were answered, the level of help was unprecedented. The ability to communicate effectively with a support staff, and allowing me to share my thoughts and concerns without having to wait was amazing! I had a wonderful experience with the help I received from the support team. Thank you, I feel confident and strongly about using this platform. I am so excited to see where this new app will take me.

Veronica Luxe
Verenigde Staten
23 dagen gebruiken de app
o2oCommerce Inc. heeft geantwoord 9 oktober 2023

We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!

22 september 2023

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

byd.Rose
Verenigde Staten
5 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 2 oktober 2023

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

16 oktober 2023

Does what we need and customer support is quick and excellent!

Sprout Living
Verenigde Staten
4 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 20 oktober 2023

We appreciate your feedback! It's fantastic to hear that our product meets your needs and that you've had a positive experience with our customer support team. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success!

15 juni 2023

Sku IQ has been such a great software for our small business. It syncs all of our information from our Shopify online store to our Square in-store POS system. Their customer service is AMAZING. You can rarely find an actual person to assist with so many software platforms, but we always have quick responses that are beyond helpful. We realized we connected the location to the incorrect spot with all of our items (a big oops on our end) and they are helping us shift over the location for items so quantities sync correctly again. Next level customer service. So grateful for this product helping us make the next step with our business.

Tavolo Shoppe
Verenigde Staten
2 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 20 juni 2023

Thank you for your fantastic review of SKU IQ! We're thrilled to hear that our software has been instrumental in streamlining your small business operations by seamlessly syncing information between your Shopify online store and Square in-store POS system.

We're especially delighted to hear about your positive experience with our customer service. Providing exceptional support is a top priority for us, and we're glad that you found our team to be amazing and responsive. We understand how crucial it is to have dedicated assistance, and we're committed to going above and beyond to help our customers.

We're sorry to hear about the initial location connection issue, but we're glad that our team is actively helping you rectify it to ensure that quantities sync correctly. It's our aim to provide next-level customer service and support, and we're grateful for the opportunity to assist you in making the necessary adjustments.

We appreciate your kind words and are thrilled that SKU IQ has helped your business take the next step forward. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to support you and your business.

1 augustus 2023

This app has made the start to our Tiktok shop so much easier. And the technical help has been amazing. They are quick to answer and very helpful. I was assisted by Montserratt and she provided the best customer service!

Glitterly Obsessed
Verenigde Staten
4 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 6 augustus 2023

Thank you for your fantastic review! We're delighted to hear that our app has made the start to your TikTok shop much easier. We designed it with user-friendliness in mind, and your positive experience encourages us to keep improving.

We're especially grateful for your kind words about our technical support team. Providing excellent customer service is something we strive for, and we're thrilled that we could assist you effectively. We'll be sure to pass on your appreciation to the team for a job well done.

25 september 2023

I had a question to be sure that my set up was good and the customer service was great, friendly, and quick to help me !

OTM Boutique & Bow Co.
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
o2oCommerce Inc. heeft geantwoord 2 oktober 2023

Thank you for reaching out with your question and for sharing your positive experience with our customer service team. We're delighted to hear that you found our customer service to be great, friendly, and quick to assist you.

Ensuring that your setup is good and addressing any questions or concerns you may have is our priority. We're here to provide the support you need to make your experience with SKU IQ as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you, and we appreciate your trust in SKU IQ.

27 mei 2023

I have been using this app for a few weeks now along with other apps for multiple sales channels. I can tell you, SKU IQ is one of the easiest apps to use and the fastest too. When I make a change in my Shopify, it takes only few seconds when it is automatically sync in my SKU IQ. It is super easy to publish the items in my TikTok Shop. Regardless if it is one item or a bulk. Oh Yes! Bulk edit is super easy too. When an order is placed, everything is sync right away and super easy to track. It totally reduce my time posting items so I can focus in other things now :) Highly recommended.

Jadrina
Verenigde Staten
Ongeveer een maand gebruiken de app
o2oCommerce Inc. heeft geantwoord 20 juni 2023

Thank you so much for your outstanding review! We're thrilled to hear that SKU IQ has been serving you well and providing a seamless experience alongside other apps for multiple sales channels.

We're delighted that you find SKU IQ to be one of the easiest and fastest apps to use. It's great to know that changes made in your Shopify store are automatically synced within seconds in SKU IQ, streamlining your processes and saving you valuable time.

We're glad that publishing items in your TikTok Shop is a breeze, whether it's a single item or in bulk. Our goal is to make the process as simple and efficient as possible, and we're thrilled to have achieved that for you.

Furthermore, we're pleased to hear that order syncing and tracking have been smooth for you. It's our aim to provide real-time updates and make it easy for you to manage your orders effectively.

Thank you for recommending SKU IQ, and we're glad it has helped you save time so you can focus on other aspects of your business. If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you.

20 september 2023

I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.

Fitazzo
Verenigde Staten
22 dagen gebruiken de app
o2oCommerce Inc. heeft geantwoord 2 oktober 2023

We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.

We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.

It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.