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Scam app. Never worked, spent 4 days on support with them and they never fixed anything. My inventory quantities never updated and when I tried to cancel they told me they couldn't help me with that.
We are terribly sorry to hear that we have failed you and thank you for taking the time out of your day to share your experience with us. Your feedback is extremely valuable and we take it seriously. We have researched your case and found that payments were being handled directly via Shopify's app market which is why we could not assist with your cancellation. We will try to make these differences clearer in the future to avoid confusion and frustration for our customers. Regarding the product issues you experienced, we have reached out and would love to hear more details so that we can work to make it right, or at least prevent this from happening in the future. Thank you again for your feedback and we do apologize for such a bad experience.
Update: We tried to reach out to you several times but haven't heard back from you. Please let us know if we can help to resolve this issue.
I have been using this app for a few weeks now along with other apps for multiple sales channels. I can tell you, SKU IQ is one of the easiest apps to use and the fastest too. When I make a change in my Shopify, it takes only few seconds when it is automatically sync in my SKU IQ. It is super easy to publish the items in my TikTok Shop. Regardless if it is one item or a bulk. Oh Yes! Bulk edit is super easy too. When an order is placed, everything is sync right away and super easy to track. It totally reduce my time posting items so I can focus in other things now :) Highly recommended.
Thank you so much for your outstanding review! We're thrilled to hear that SKU IQ has been serving you well and providing a seamless experience alongside other apps for multiple sales channels.
We're delighted that you find SKU IQ to be one of the easiest and fastest apps to use. It's great to know that changes made in your Shopify store are automatically synced within seconds in SKU IQ, streamlining your processes and saving you valuable time.
We're glad that publishing items in your TikTok Shop is a breeze, whether it's a single item or in bulk. Our goal is to make the process as simple and efficient as possible, and we're thrilled to have achieved that for you.
Furthermore, we're pleased to hear that order syncing and tracking have been smooth for you. It's our aim to provide real-time updates and make it easy for you to manage your orders effectively.
Thank you for recommending SKU IQ, and we're glad it has helped you save time so you can focus on other aspects of your business. If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you.
SKU IQ is very user friendly and they have a great support team that helps you get connected with your Shopify Store. They are always willing to help. I highly recommend if you want to connect your Shopify store to TikTok Shop!
We're delighted to hear that you find SKU IQ user-friendly and that our support team has been helpful in connecting your Shopify store to TikTok Shop. Your recommendation means a lot to us, and we're here to continue providing assistance whenever you need it. Thank you for choosing SKU IQ!
This is perfect for connecting shopify to tiktok shop! Support is A+ and helps you with any problem you have.
Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience connecting your Shopify store to TikTok Shop. Our team is dedicated to providing top-notch support, and we're delighted to know that you found it helpful.
I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.
We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.
We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.
It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.
I recently had the pleasure of working with SKU IQ Realtime Inventory Sync and I couldn't be more impressed with their service. I was struggling with linking a product and was unable to figure it out on my own. However, the SKU IQ team was extremely helpful and went above and beyond to solve the issue for me.
Their level of expertise in inventory management and product syncing is truly remarkable. They were able to provide clear and concise instructions, guiding me through the process step by step until the problem was fully resolved. Their customer service was exceptional, and they made me feel valued as a customer.
Overall, I highly recommend SKU IQ Realtime Inventory Sync to anyone in need of inventory management assistance. Their dedication to providing excellent customer service and expertise in their field is truly remarkable. Thank you SKU IQ for your outstanding support!
Thank you for sharing your experience with SKU IQ. We are thrilled to hear that our team was able to provide you with exceptional customer service and resolve your product syncing issue.
At SKU IQ, we take great pride in our expertise in inventory management and product syncing, and we're glad that our team was able to guide you through the process and provide clear and concise instructions.
Hello,
I have use SKU IQ for a month now and it has been AMAZING! It saves me so much time syncing my items to all of my platforms. If you are using TikTok Shop you MUST sign up for SKU IQ. It is well worth it. They give you a 30-day trial. I just upgraded my plan.
We're thrilled to hear that SKU IQ has been AMAZING for you and that it's saving you valuable time syncing your items across platforms. Your recommendation is greatly appreciated, and we're delighted that you found it worth upgrading your plan. If you ever have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
The care and support I received was unbelievable- all my questions were answered, the level of help was unprecedented. The ability to communicate effectively with a support staff, and allowing me to share my thoughts and concerns without having to wait was amazing! I had a wonderful experience with the help I received from the support team. Thank you, I feel confident and strongly about using this platform. I am so excited to see where this new app will take me.
We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!
Sku IQ has successfully helped me we integrating me POS with my online platform. The representative was very patient with me and helped me get through my problem quick and easy. i would definitely recommend
This is great to hear! Thanks for leaving feedback, we love to hear from our users :)
I've been using skuIQ for about 30 days to sync with my square POS. The process is fairly easy, inventory syncs very well. I occasionally have to resync an item if I notice the count is off, but it doesn't happen very often. Chat is super helpful with getting set up, i've not had any issues with customer service. I love that I choose when to push inventory to Shopify, as I'll frequently have items created in square that I do not wish to have online. My only criticism so far is that I wish there were some backend things I'm able to do on my own without reaching out to chat support (i.e., changing some of the default sync settings - I went this full 30 days before I realized online orders weren't syncing over, but the issue is solved now). This app has given me the freedom to have the in-store POS i want with the e-commerce experience I want my customers to have. I couldn't be more grateful that this app exists.
Thank you for taking the time to share your experience with SKU IQ. We are thrilled to hear that our app has been able to provide you with the freedom to have the in-store POS you want with the e-commerce experience you want for your customers.
We appreciate your feedback about the ability to make changes to default sync settings, and we will make sure to pass it along to our development team for consideration. In the meantime, we are always here to assist you with any questions or concerns you may have.
Thank you for choosing SKU IQ and for being a part of our community. We look forward to continuing to serve you and your business in the future!