Avaliações (162)

Avaliação geral
4
Pontuação por nível de classificação
  • 75% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 14% das classificações são de 1 estrelas
19 de agosto de 2021

I used this app to connect my Square POS to my Shopify store. Works as stated. Great software to integrate. Great customer service especially with Andre.

Kickz Throne
Estados Unidos
6 months usando a aplicação
Questão respondida por o2oCommerce Inc. 1 de dezembro de 2021

Thank you for your comments! We pride ourselves on our excellent customer service.

19 de outubro de 2023

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls.
I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

VitaCup
Estados Unidos
6 months usando a aplicação
Questão respondida por o2oCommerce Inc. 19 de dezembro de 2023

Thank you for the glowing review! We're thrilled to hear about your positive experience with SKU IQ. Providing excellent customer service and a seamless onboarding process is our priority. Your confidence in our platform and referrals mean a lot to us. If you ever need assistance, we're here for you.

20 de julho de 2023

Great customer service! Everyone has been very helpful with the many questions I've had, and I've been able to resolve all issues with their help :)

Tesorina Boutique
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 6 de agosto de 2023

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful and attentive support is a priority for us, and we're glad that we could assist you with the many questions you had.

We're delighted that we could help you resolve all your issues and ensure a smooth experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success.

26 de janeiro de 2023

This app is essential for my business which uses Shopify for e-commerce, and Square POS for in person sales. Thank you!

Green Treez Company
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 22 de fevereiro de 2023

Our pleasure! Thank you for choosing SKU IQ and for taking time to leave us a review :)

8 de junho de 2023

Best service ever. It was so quick and efficient that I for once felt like I have all the time in the world to even write a review.

Animalerie ADN Plus
Canadá
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 20 de junho de 2023

Thank you so much for your amazing review! We're absolutely thrilled to hear that you had the best service experience with us.

We strive to provide quick and efficient service to our customers, and we're delighted that we were able to exceed your expectations. Your satisfaction is our top priority, and it's wonderful to know that our service made you feel like you had all the time in the world, even prompting you to leave this kind review.

If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here to serve you.

13 de outubro de 2023

It took me a minute to get my SKUS connected/synced but once they were the app was so easy to use. It is definitely a time saver and updates my Shopify store in real time which is appreciated!

Ellaé Lisqué
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 20 de outubro de 2023

Thank you for sharing your experience with us! We're glad to hear that while it took a bit to get your SKUs connected, the ease of use and real-time updates have been valuable to you. We understand the initial setup can sometimes be a bit tricky, but we're here to save you time and streamline your processes. If you ever need further assistance or have any suggestions, please don't hesitate to reach out. We're here to help and improve your experience!

14 de junho de 2023

So far so good! Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually. Teshanie helped get my account switched to the right level and get it ready to go! It was also very fast.

Babe co.
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 20 de junho de 2023

Thank you for sharing your positive experience with SKU IQ! We're delighted to hear that you found it easy to set up and that the lower option allowed you to try it out and experience its capabilities.

We understand the importance of being able to add products efficiently, and we're glad that SKU IQ provides a solution that eliminates the need to add products individually, saving you valuable time.

We're thrilled to hear that Teshanie provided you with excellent assistance in getting your account switched to the right level and preparing it for use. We strive to deliver fast and efficient support, and we're glad that Teshanie met your expectations.

6 de setembro de 2023

This app helps expand your audience and bring in customers!

Beaute Vault
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 2 de outubro de 2023

Thank you for sharing your positive feedback about SKU IQ. We're thrilled to hear that our app has helped you expand your audience and bring in more customers.

15 de agosto de 2023

Same day install and SKU IQ syncs with Shopify POS that makes DTC fulfilment on TikTok a breeze. We went viral last week and had hundreds of units sold through SKU IQ without an issue!

Buoy
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 1 de setembro de 2023

That's fantastic to hear! It's great that SKU IQ's quick installation and synchronization with Shopify POS have made direct-to-consumer fulfillment on TikTok so easy for you. Congratulations on going viral and processing hundreds of units smoothly through SKU IQ. We're here to support your continued success, so if you ever need assistance or have questions, don't hesitate to reach out. Thanks for sharing your positive experience!

22 de setembro de 2023

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

byd.Rose
Estados Unidos
5 months usando a aplicação
Questão respondida por o2oCommerce Inc. 2 de outubro de 2023

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.