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I've used SKULabs for 2 business operations, and I have nothing to complain about. In both businesses, I started with all possible options on the market, Skuvault, shihero, to name a few, and then actually use each and every app to see which one works the best. SKUlabs won both times. It's a good balance of functionality, affordability, and customer support. The service I got from the team is superb, they really care about the customer and the product. All in all, highly recommended!
We have recently made the transition to Shopify, and we have seamlessly integrated SKULabs into our inventory management and order fulfillment process. The switch has proven to be extremely satisfying for us. The support we have received from SKULabs has been exceptional, with their team always ready to assist us promptly with any adjustments required to streamline our operations. The pick, pack, and ship function provided by SKULabs has exceeded our expectations, making the entire process efficient and remarkably user-friendly. We are thrilled with the speed and intuitiveness of this feature, as it has truly simplified our operations.
After evaluating 4 different inventory management apps, we almost gave up until we ran across SKULabs. This app is fantastic, intuitive and best of all works! So many other products try to do everything that they entirely miss the boat on the core functionality of what you need them to do - manage orders and inventory! SKULabs built-in shipping makes it a breeze to process orders, not to mention the extra savings as we no longer need a 3rd party shipping app. Their support has been great - they get it the first time. Everyone I have talked to at SKULabs has been super helpful, especially Alex and Josh! Give SKULabs a try, you won't regret it!
The SkuLabs team goes above and beyond with support, exceptionally responsive. I have been using this app for just over a month and I could not be happier how it integrates with my shop.
We use SKU labs every day - it works great for our business and they are quick to help with issues. There are definitely some features that they need to improve on such as the way there kits are structured and that you can't see if a product was barcode scanned. We continue to give them feature ideas and hope to see them developed in the future but it is great for our needs right now.
THEY GAVE AMAZING SERVICE even if it was my mistake they fixed it all with no problem!!!!! you need to have patience to understand how it works but it works great.
Good customer service from honest people. They do not over sell and make it clear what they can and cannot do for you.
It appears that they are strongest on multiple warehouse management and order fulfilment however their other features are pretty strong too.
Very responsive to individual requirements and willing to help.
SkuLabs used to be great when we first signed on a few months ago. Now it feels like their server is extremely slow and sync button woulnd't even work on most days. Most days we try to trouble shoot and waste so much time talking to their suppor team.
Other than that, love everything else!
Just switched to SKULabs from StitchLabs and couldn’t be happier. Great customer service and much less complicated than the latter. Highly recommend after the nightmare that was Stitch.
SKU Labs is an A++ company. They have amazing support. The app is very easy to use and if you have any problems they are willing to jump on a call / screen share to try and help. I would highly recommend this app for anyone selling across multiple channels.