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Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.
Thank you so much for your fantastic review!
We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us.
Best Regards,
The Shop Circle Team
I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.
We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this.
We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot.
Warm Regards,
The Shop Circle Team
This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before).
The customer support is great as well, they're FAST and thoroughly helpful.
Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated.
It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot.
Best Regards,
The Shop Circle Team.
A great app, simple and straight to the point. Nothing is missing and the support is great. Thank you very much.
Hi there!,
Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder!
Should you need any other assistance in the future, do not hesitate to reach out!
Thanks again and all the best!
So far the integration and the set up has been very easy and the required test order looks great!
Hello,
We are thrilled to hear that you found the integration and setup process of Sky Pilot - Digital Downloads to be easy, and that your first test order went smoothly! Your positive feedback means a lot to us.
It's always fulfilling to know that our efforts to facilitate a seamless experience are paying off. We will continue striving to provide an exceptional service to meet and exceed your expectations.
Please don't hesitate to share more about your experience, or reach out if you have any questions or require additional support. Your continued feedback plays a crucial role in shaping our service.
Kind regards,
The Shop Circle Team
Sky Pilot is easily the best solution for digital downloads out there. We migrated from another app and Alessandro and his team went above and beyond when it came to supporting us through this migration and making sure that we made the transition without any issues. I can't recommend them enough!
Hello,
We're thrilled to hear that Sky Pilot has been the best solution for your digital downloads! Migrations can be a challenging time, and we're more than happy to hear that Alessandro and our team were able to provide the support to make yours smooth. Thank you for your kind words and high rating. Your continued support and recommendation mean a lot to us.
Remember, we're always just a message away if you need further support or guidance in the future. Your feedback always helps us evolve and serve you better.
Best Regards,
Shop Circle Team
Well, Sky Pilot is exactly what i needed for a special kind of products. Didn't know it before and asked the Support-Team who gives a quick response with simple informations. The automation is fast done and works properly. We sell E-Books and want it to fully pre-paid before send a download-link. No problem for this app. Thanks to let things be easier for the seller. Clients can find the order in their login too and click the file again. Nice gadget!
Hi there,
We're so glad to hear that Sky Pilot has met all your needs! It's fantastic to know that our app has made selling E-books and sharing download links a simpler process for you. Your satisfaction is our utmost priority.
We're also thrilled to hear that the fast response and simple information from our support team aided in your smooth experience.
Thank you for sharing your positive experience. You've given us reason to celebrate. Your feedback underscores the importance and value of providing secure, easy-to-use digital downloads for our clients.
Best wishes,
The Shop Circle Team
Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!
Hi there,
Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you're pleased with the Sky Pilot app and the level of customer support we provide.
Your positive words about our customer support team truly highlight the dedication and commitment they bring in ensuring our customers are satisfied. We are incredibly glad to know that you've had a great experience with us, and we really appreciate your high recommendation of SkyPilot.
We value such feedback and it helps us greatly to continue enhancing our services and app features. If you ever need any further assistance, please don't hesitate to connect with our support team. We're always here to help.
Best wishes,
The Shop Circle Team
Awesome app, very easy to use. Very nice support.
Jon Sweden
Hello Jon,
We're thrilled to hear that you find our Sky Pilot - Digital Downloads app awesome and easy to use! Your experience with our support team also brought smiles to our faces. We strive to provide excellent customer service, and it's wonderful to know that we're meeting our goals.
We genuinely appreciate your 5-star rating and your feedback. It supports our continuous effort in making our app more convenient and supportive to users like you.
If there's anything else we could do to make your experience even more fantastic, please don't hesitate to let us know.
Thanks again for your encouraging words, Jon.
Best regards,
The Shop Circle Team
As a new Sky Pilot - Digital Downloads user, I am amazed at the features of this top-notch software. It did exactly what I wanted. After testing out 4 other digital download software programs written for Shopify, which failed miserably, this software blows them all out of the water.
The chat support is 24/7 by techs who know how to solve my problems. I needed to deliver 112 videos, audio, and PDF files in 3 separate folders. That way my customers could download the files they want on their phone, tablet, and computer, depending on whether they use a phone data plan or Wi-Fi.
When you deliver lots of different files in vast quantities, folders are the answer to my dream software. I wanted to give the developers and techs a big thanks for their hard work.
Try this software first if you sell and deliver digital products in your Shopify store. You won't be disappointed.
We're absolutely thrilled to hear about your positive experience with Sky Pilot! It’s fantastic to know that our app has been able to meet your needs so well and has proven its value over other solutions you've tried!
We also deeply appreciate your shout-out to our support team who are indeed available around the clock to assist our users with whatever they might need. We will definitely pass along your thanks to them!
Your feedback continues to inspire us to be the best digital downloads solutions provider we can!
Thank you again, and if there is anything else that we can do for you, please let us know!