Avis (385)
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I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.
Hey there,
Thank you for the wonderful feedback!
We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our support team is always here to help, and we're excited you’ve had a positive experience.
Thanks for recommending us—let us know if you need anything else!
Best,
The Shop Circle Team
Very helpful support. I was still on the fence about purchasing a paid plan and they gifted me an extra amount of storage to trial. Thanks alot :)
Hey there,
Thank you for sharing your experience!
We're so happy to hear the extra storage helped you make your decision it's great to know that our support made a difference!
We're here if you need any further assistance!
Best,
The Shop Circle Team
As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!
Hello there,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful!
Efficiency is what we strive for, and it's nice to know we hit the mark for you. We always ensure our team is ready and willing to help you out when you need it!
If there is anything else that we can do for you, please let us know!
Best Regards,
The Shop Circle Team
Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!
Hi,
We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation!
We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help!
Best,
The Shop Circle Team
They really helped me with an invoice problem
Hi there,
We're so glad to hear that our team could assist you with your invoice issue; your positive feedback really makes our day, and iIt’s wonderful to know that you've had a 5-star experience with us!
If there are other aspects or features you'd like help with or have questions about, please don't hesitate to reach out!
Thank you once again,
The Shop Circle Team
Everything went great. I was able to get the help i needed. Thank You.
Hey there,
Thank you for sharing your experience!
We're so glad to hear everything went smoothly and that you got the help you needed.
If you ever need anything else, don't hesitate to reach out!
Best,
The Shop Circle Team
I would like to recommend this app. If you have questions or problems, customer support works great and solves them in a moment. I want to thank Danin and Dino for helping me when I needed it! The app works very well and I have no complaints!
Hello,
We're thrilled to hear that you had a positive experience with our app - it's great that our customer support team was able to assist you promptly and solve your issues.
Your satisfaction is our top priority and we're glad that the app is serving you well. Your words of appreciation mean a lot to us. It's experiences like yours that really keep us motivated!
Remember, we're just a click away if you need any more assistance!
Best,
The Shop Circle Team
My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app overall.
Hello,
We're thrilled to hear that you and your customers are finding great benefit from our Sky Pilot's delivery system! Your kind recommendation means a lot to us!
Your experiences and insights are crucial in helping us deliver a seamless experience; we will continue striving to offer top-notch service and improve the app based on valued user feedback like yours!
If you have any further comments, suggestions or need assistance, please don't hesitate to reach out!
Best,
The Shop Circle Team
Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.
Hi there,
We're thrilled to hear that Sky Pilot was useful for your site launch and that our developer team could step in on time to fix the last minute issue; it's great to know you found our service stable and reliable!
Your kind words mean a lot to us as we continually strive to provide a high quality service to all our users and your assessment affirms that we're heading in the right direction.
If there is anything else that we can do for you, please let us know!
Warm regards,
The Shop Circle Team
The support is great. Always quick and accurate.
Hello,
We appreciate you taking out the time to leave us a 5-star rating and for sharing your positive experience with our app; we are thrilled to hear that you found the setup process to be easy and our support team responsive and rapid!
We endeavor to deliver the best service possible, and hearing feedback like yours makes us very proud!
If there is anything else that we can do for you, please let us know!
Best regards,
Shop Circle Team