Avis (356)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 septembre 2023

Sehr guter Kundensupport. Das Team antwortet innerhalb kürzester Zeit und ist immer freundlich und zuvorkommend. Den Dienst nutzen wir seit über 2 Jahren absolut fehler- und ausfallfrei. Auch für Customizations und Wunsch-Features ist das Team offen. Wir sind sehr froh und würden Sky Pilot jederzeit weiterempfehlen.

WORT+GEIST Shop
Allemagne
2 mois d’utilisation de l’application
Sky Pilot a répondu 15 septembre 2023

Thank you for taking the time to review our app.

We value the feedback we receive from each of our customers, and we appreciate you taking the time to share your thoughts with us.

Thank you for your support!

All the best,
Customer Success Team

16 décembre 2019

We needed an app to deliver our digital magazine, both as a standalone product and as a subscription. We tried working with SendOwl (who would not jump on the phone with us) and hit a brick wall. But Andrew from Sky Pilot walked us through the setup and specific workflow we needed. For both the quality of app and customer service we give this an astounding 5-stars. Bravo!

Pastry Arts Magazine
États-Unis
2 mois d’utilisation de l’application
31 janvier 2018

I am so pleased with Sky Pilot! I am not tech savvy AT ALL and working with Shopify and Sky Pilot to download and get my digital product up and running was very smooth. I had a theme issue and Andrew took care of it! Great customer service and an easy and reliable app!

Tough Love Tarot
États-Unis
2 mois d’utilisation de l’application
1 octobre 2023

Perchè è facile ed intuitiva

Personalized1926
Italie
Environ 2 mois d’utilisation de l’application
Sky Pilot a répondu 2 octobre 2023

Thank you for taking the time to leave us your feedback. We value all customer feedback and appreciate your input. We will use your feedback to help us make improvements and continue to provide a product that you can enjoy. We hope you will continue to enjoy our app!

All the best,
Customer Success Team

30 juin 2023

Great app and customer service! I was using another app for sending digital files beforehand but I switched to Sky Pilot because the interface and user experience is much better, and with my current needs I don't think any other app can beat the price (I'm on the starter plan).

I'm giving 5 stars because I have had a really good experience with Sky Pilot - HOWEVER I would have liked to be able to sort my uploaded files into folders before attaching them to the products in my store. I sell digital sewing patterns for women, and for each design I have 1-2 style choices as well as 7 size categories (so up to 14 different categories of files for 1 product). So it's a bit of headache to match the right files with the right sub-product etc when you can't group the files in folders. BUT I have searched the marked for apps that can do this and it seems no app is offering this service anyway...

beklaedt.com
Danemark
Environ 2 mois d’utilisation de l’application
Sky Pilot a répondu 3 juillet 2023

Thank you so much for your kind words and feedback!! We really appreciate you taking the time to share your experience with us.

We're happy to hear you're having a fantastic time with us as we do our best to help you with anything you need! And don't forget, our support team is always happy to help 24/7.

Have a lovely day,
Customer Success Team

22 janvier 2015

I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!

My Local Postcode
Royaume-Uni
Environ 2 mois d’utilisation de l’application
23 février 2014

I am glad that I selected Sky Pilot. Support email replies always within a day and super helpful. Vimeo integration makes streaming videos for our customers @ winktolearn.com alot easier.

Great job! Keep it up!

Hann
Director

WINK to LEARN | Early Learning Flash Cards & DVDs | Inspired by Glenn Doman & Shichida
Singapour
Environ 2 mois d’utilisation de l’application
18 juillet 2023

I recently had the pleasure of using SkyPilot, and I must say it has exceeded my expectations in every way. Not only does the app offer a fantastic range of features, but the customer support provided by Alessandro is nothing short of exceptionalI have done an online meeting with the app representatives and they have guided me step by step through the app setup. Furthermore, they have recorded the setup process and sent it to me so I can always come back to it and figure out the next step of

universalwallart
Royaume-Uni
Environ un mois d’utilisation de l’application
Sky Pilot a répondu 19 juillet 2023

Thank you for your positive review! We are so glad that you had such a great experience with SkyPilot, from the features of the application to the fantastic customer service provided by Alessandro and Emira. It is our mission to make sure that everyone feels supported and confident in using our app and we are delighted that you had such a successful meeting with us. Thank you so much again for taking the time to share your experience with us!

All the best,
Customer Success Team

Modifié le 7 mars 2018

Andrew rocks. Plain and simple. The support here is the best I've ever had from a Shopify app. Thanks!

www.PeacefulProductionsStudio.com

Peaceful Productions Studio
États-Unis
Environ un mois d’utilisation de l’application
15 juin 2023

We are going live with this app today and have been impressed by the incredibly helpful and responsive support team. They helped us simplify our transition and always respond quickly with clear answers. We are confident that if we do run into any issues as we start selling our digital products with Sky Pilot the competent and friendly support staff will be able to help us right away. Highly recommend this app!

A big thank you to the staff who worked with us so far, and a very happy birthday to Sebastjan!

amirisu
Japon
Environ un mois d’utilisation de l’application
Sky Pilot a répondu 16 juin 2023

Thank you for choosing us. Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service! And...Last but not least, happy birthday to our wonderful Sebastjan 🎉

Have a lovely day,
Customer Success Team