Avis (356)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 octobre 2022

Very easy to use and integrate app. I love it! And the customer service is very helpful. Thank you, Alessandro, you are doing an amazing job!

Crochetree
États-Unis
1 jour d’utilisation de l’application
Sky Pilot a répondu 17 octobre 2022

Thank you so much for your great review. We are always here to listen to our merchants and to give them the best experience with our app in terms of functionality and customer service! Cheers 🎉

16 février 2023

App is great and easy to use.

It uplaods the files with ease, and is hands down the best digital download app within shopify.

Dashboard is nice and you can input your brands colors and logo along with text.

It would be nice to eati the color of the brand name within the email if you have this portion enabled - not a big issue though.

Keep up the good works guys!

FitFanatics
Canada
Environ 22 heures d’utilisation de l’application
Sky Pilot a répondu 17 février 2023

Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.

Our support team is always here and ready to assist you 24/7 😊

Have a lovely day,
Customer Success Team

26 juillet 2023

Very easy app to learn and use. Super friendly and professional support staff. Love working with this company!

Pan Liang Music
Royaume-Uni
Environ 18 heures d’utilisation de l’application
Sky Pilot a répondu 27 juillet 2023

Thank you for your feedback!

We're so happy to hear that you had a great experience with our Sky Pilot App and our support staff, and we all added you to our Spotify playlists!

All the best,
Customer Success team

10 novembre 2023

Thank you! Great Customer Service!

Cross-Border Worldwide
Royaume-Uni
Environ 17 heures d’utilisation de l’application
Sky Pilot a répondu 13 novembre 2023

Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber.

All the best,
Customer Success Team

19 février 2023

I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.

By the Lake mkb Designs LLC
États-Unis
Environ 16 heures d’utilisation de l’application
Sky Pilot a répondu 20 février 2023

Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.

Have a nice day,
Customer Success Team

17 mai 2016

Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.

Steam Powered Giraffe
États-Unis
Environ 8 heures d’utilisation de l’application
28 janvier 2019

Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.

PixelTools
États-Unis
Environ 5 heures d’utilisation de l’application
Modifié le 1 décembre 2021

Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)

Avalon Cakes | Cake and Cookie Planner
États-Unis
Environ 4 heures d’utilisation de l’application
28 janvier 2015

Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.

StitchSoup
Canada
Environ 4 heures d’utilisation de l’application
22 août 2023

Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!

Kill Event
France
Environ 3 heures d’utilisation de l’application
Sky Pilot a répondu 24 août 2023

Thank you for taking the time to provide your review for our app.

We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.

If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.

All the best,
Customer Success Team