Avis (359)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 décembre 2023

I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.

Jazzduetshop
États-Unis
Plus de 4 ans d’utilisation de l’application
Sky Pilot a répondu 11 décembre 2023

Hi there,

We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries.

Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience.

Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review.

Regards,
The Shop Circle Team

26 novembre 2023

Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.

LSP Actions by Lemon Sky
Royaume-Uni
Environ 5 ans d’utilisation de l’application
Sky Pilot a répondu 28 novembre 2023

We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively.

We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible.

Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless.

Thank you for creating our 200th review! Best wishes,

The Shop Circle Team

1 juin 2024

It's very simple to use, with no complicated steps. It's also very fast to download the digital products. I am very satisfied.

Wonderland Select
États-Unis
27 jours d’utilisation de l’application
Sky Pilot a répondu 3 juin 2024

Hello,

Thank you so much for the 5-star review! We always aim to provide the best possible experience for our users, and it's wonderful to know that we achieved that with you!

Your feedback plays a significant role in our ongoing effort to improve our app, and please, if you need anything, do not hesitate to reach out again!

Cheers!

5 août 2024

nitesh was very helpful

My Store
Canada
Environ 7 heures d’utilisation de l’application
Sky Pilot a répondu 7 août 2024

Hi there,

We're thrilled to hear that you found our team member Nitesh to be very helpful! Your 5-star rating is much appreciated!

We always strive to provide our customers with the best possible service, and we're glad to know we hit the mark with you!

Thanks once again for your kind words – they mean the world to us!

Cheers!

29 novembre 2023

Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.

London Lash US
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Sky Pilot a répondu 1 décembre 2023

Thank you so much for your fantastic review!

We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us.

Best Regards,
The Shop Circle Team

2 décembre 2023

We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!

Musicmedia24
Allemagne
Environ un an d’utilisation de l’application
Sky Pilot a répondu 4 décembre 2023

Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us.

Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions.

Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better.

Best Regards,
The Shop Circle Team

16 mai 2024

Very useful app that allowed me to fix a problem I was having with Shopify.
God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!

Arezou Gouya
Canada
3 jours d’utilisation de l’application
Sky Pilot a répondu 20 mai 2024

Hello,

We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that.

We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion.

Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion!

Best regards,
The Shop Circle Team

11 décembre 2023

This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before).

The customer support is great as well, they're FAST and thoroughly helpful.

My Nerdy Teacher
Roumanie
Presque 2 ans d’utilisation de l’application
Sky Pilot a répondu 13 décembre 2023

Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated.

It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot.

Best Regards,
The Shop Circle Team.

27 mars 2024

Very happy with Sky Pilot. We've been using Sky Pilot for several years now. They are reliable and affordable. We've also been very impressed with their customer service.

Little Lizard King
États-Unis
Plus de 3 ans d’utilisation de l’application
Sky Pilot a répondu 28 mars 2024

Hello,

We're thrilled to hear that you're happy with Sky Pilot! Your ongoing trust in our service over the past few years is incredibly appreciated. Your positive comments about reliability, affordability, and particularly our customer service, give our team a great boost.

We aim at providing the best services to our valued users, and it’s always amazing to know we’re hitting that mark.

Thank you for taking the time to shower us with such a glowing review. It means a lot to us. And remember, your feedback contributes significantly to our continuing mission of improving our service.

Best wishes,
The Shop Circle Team.

30 avril 2024

Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links.

Good customer service, has helped me iron out small graphical issues quickly.

Thunderhead Studio
États-Unis
17 jours d’utilisation de l’application
Sky Pilot a répondu 3 mai 2024

Hi there,

We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links.

Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day.

We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better.

Kind regards,

The Shop Circle team