Recensioni (306)
Restringi
-
In base alla valutazione
I've been using SkyPilot for a few years now and they are great, I've never had any issues with them!
Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)
Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come!
All the best,
Customer Success Team
This app continues to get better and better. Added functionality and great support go a long way to ease the everyday administrative burdens of selling digital products. The SkyPilot support team has always been quick to respond and more recently have gone above and beyond to help us through a confusing selling process. Excellent customer service!
Thank you for your review! We are glad that you enjoyed our app and all its features. We strive to create the best possible user experience and value your feedback. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.
All the best,
Customer Success Team
I have been using the Skypilot app for quite some time now, and I can confidently say that it has been an outstanding experience. What truly sets this app apart is its exceptional customer service, which consistently goes above and beyond to assist users.
Beyond its top-notch customer service, the Skypilot app itself is simple to use. Its user interface is intuitive and user-friendly, making it easy for even non-tech-savvy individuals to navigate effortlessly. The app's design is clean and aesthetically pleasing, making for a pleasant user experience. Navigating through the various features and functions is a breeze. You'll find the app's layout and organization logical and straightforward. I highly recommend it to anyone seeking a reliable and efficient app with outstanding customer support that will make delivering digital files a breeze!
Thank you for taking the time to review our app! We appreciate your feedback and being a valuable loyal customer for 2 years! Let us know if there is anything we can do to make your experience more optimal!
All the best,
Customer Success Team
Skypilot is reliable which is the number one most important thing.
It's pretty easy to use on the whole
I would love to see some more features though, especially around download data and usage statistics. I would like to see download counts per file and unique user download counts per file. That way we would be able to see which file format is most popular with our customers for products that deliver files in multiple formats under one product.
Thank you for your amazing feedback!
Have you checked usage page, under settings? That page shows some of the stats you are looking for. If you have further feedback, please reach out in the live chat, we will be more than happy to listen and implement new features!
All the best,
Customer Success Team
Sky Pilot is an amazing app that we use to give customers PDF copies of their purchases in addition to selling PDF only books. The tool is simple to use, has a great feature set, and their support team is really top notch.
Hi, thanks so much for your splendid 5-star review! We're thrilled to hear that you find Sky Pilot to be an amazing app and particularly appreciate your mention of the feature set and our support team.
Thanks again, and we look forward to serving you for many years to come!
All the best,
Customer Success Team
Streamlined. If I had one word to use, it is streamlined. Go through, list details, upload product, click save and forget. Shopify connects to them and I never think about it again. But when I do, they give me details about usage and customers and I have control over past products and can prevent abuse. If you are wondering should I... don't, these guys are good! I am very pleased with the product and service.
You made our day! Thank you for taking the time to leave us this amazing 5-star review. It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
All the best with your business,
Customer Success Team
We've been using Sky Pilot since 2019 to deliver digital content to our customers and couldn't be happier. Using a combination of hosted content and streaming via the excellent integration with Vimeo it's presence on our sites is seamless.
We recently added subscription memberships to our products and Sky Pilot's recently launched subscription integration functionality is an absolute godsend.
Customer service has been superb at every point, couldn't recommend it any more highly.
Thank you for your amazing review!
We're thrilled to hear that you've had such a great experience using Sky Pilot, especially insofar as our new subscription integration feature. It's wonderful to hear that our customer service has been so helpful as well! We appreciate your feedback and your support and look forward to continuing to deliver exceptional digital content to your customers!
All the best,
Customer Success team
Finalmente dopo tanto tempo e prove con altre APP abbiamo trovato Sky Pilot. Super soddisfatti con l'esperienza per poter vendere i nostri corsi online. L'assistenza clienti è la migliore cha abbiamo mai visto su Shopify.
Ciao! Siamo lieti di sapere che Sky Pilot sta rispondendo alle vostre esigenze per la vendita dei corsi online. È fantastico che l'assistenza clienti abbia soddisfatto le vostre aspettative – lavoriamo duramente per offrire il miglior servizio possibile.
La tua esperienza positiva ci motiva a continuare a lavorare per soddisfare e superare le aspettative dei nostri clienti. È sempre un piacere ascoltare le esperienze positive come la tua.
Grazie mille per la tua recensione a cinque stelle e non esitare a farci sapere se hai bisogno di ulteriore supporto.
Cordiali saluti,
Il team di Shop Circle.
Amazing customer service! Kenan was knowledgeable, and patient and took the time to answer all my questions. He was extremely helpful! Good customer service goes a long way.
Hello!
We're thrilled to see you enjoyed your experience with our customer service. It's wonderful to hear that Kenan was able to assist and make your experience with Sky Pilot more enjoyable. Your positive feedback means a lot to us, as we strive to ensure that all our customers' needs are met promptly and efficiently. Good customer service does indeed go a long way, and we're delighted to know we're on the right track.
Thanks for taking the time to share your experience. Reviews like yours help us ensure we're providing the best possible service to all our users.
Best regards,
The Shop Circle Team
Amit was very helpful and answered all of our questions about our Sky Pilot set up. Thank you!
Hello,
We're delighted to hear that you found our Sky Pilot Setup helpful and that Amit could assist you well. Your praise will certainly be forwarded to him! We are here to make your experience as smooth and as beneficial as possible. Thank you for your time to leave this 5-star rating, it means the world to us.
Your feedback helps us create a better experience for you and all our customers. If you have any more questions or thoughts, we’d love to hear them.
Best regards,
Shop Circle Team.