Recensioni (359)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
2 gennaio 2018

Andrew and the team at Sky Pilot are fantastic. This app integrates perfectly with our subscription services and setup was relatively seamless. Any questions I've had have been answered within minutes and they always offer solutions. If you have a subscription based service and need to get PDF's out to your clients in an easy manner, this is an excellent app.

Soheefit Com Store
Stati Uniti
Oltre 5 anni di utilizzo dell’app
7 aprile 2022

I use this app for managing and storing digital downloads. The new update is great. It now even allows you to find orphaned products that have no files attached to them. No more embarrassing messages to or from customers about not being able to access files that you "swore" you uploaded. Since we all make mistakes this feature alone is a life saver. The integration into shopify is also amazing. Thank You Sky Pilot Team!

Tattoodesigns
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Sky Pilot ha risposto 11 aprile 2022

Thank you for such an amazing review! We are working hard on improving our app even more and more!! Any other requests you may have, do not hesitate to reach out. We will be happy to help! cheers🤩

26 novembre 2023

Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.

LSP Actions by Lemon Sky
Regno Unito
Circa 5 anni di utilizzo dell’app
Sky Pilot ha risposto 28 novembre 2023

We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively.

We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible.

Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless.

Thank you for creating our 200th review! Best wishes,

The Shop Circle Team

8 gennaio 2018

Sky Pilot has been one of those apps that is easy to take for granted - its always reliable, intuitive to use - I forget its not built right into Shopify. We've never had a problem delivering files.

Recently, we skyrocketed our sales volume - and Sky Pilot is a tool that keeps everything running smoothly for us. As I could have expected from this wonderful app, there were 0 struggles or issues that arose from the higher volume.

Then I got an email - straight from Andrew himself. I hadn't considered that more volume = wayyyyy more use. He took the time out of his life to contact me and let me know that there was a (much) more cost efficient plan for my usage. Who does that? Blown away - Andrew and his team have set the bar prettttty high for service. Other apps, are you listening?

Thanks again for this great, reliable digital download deployer - we use it every day.

Buti
Stati Uniti
Oltre 5 anni di utilizzo dell’app
17 ottobre 2017

Amazing App that was just what I was looking for! Great customer service, easy install and my customers from my previous digital download provider didn't lose their download links because Sky Pilot was able to import their purchase data and supply new links to their download right in their customer account. Very happy with this app!

Lil Luxe Collection
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Data modifica: 8 aprile 2023

We installed this app to deliver our digital products -- ebooks, echarts, eposters -- to customers of our music education shop (www.roedyblack.com). We were looking for a fast, seamless, trouble-free digital product delivery solution. We have been using Sky Pilot for a couple of months now, and our customers have downloaded thousands of files. Sky Pilot has more than lived up to our requirements and high expectations. The few times we have had questions, Sky Pilot support has always been prompt and thorough. Based on our experience, we strongly recommend this app.

We've used Sky Pilot for 4.5 years now, and it continues to provide first-rate download service and first-rate customer service. So we'll continuing using the service.

Roedy Black
Canada
Oltre 4 anni di utilizzo dell’app
5 ottobre 2022

I can not say enough GOOD about this app! I was having an issue and went to the chat section, within mins the tech explained exactly what I needed to do in order to free up more space! Fixed the issue immediately I recommend this for anyone who uses digital downloads.. 100% satisfied Linda

Designs By Silo Kreations
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Sky Pilot ha risposto 5 ottobre 2022

It always warms our hearts to hear that you've found Sky Pilot very helpful and about your great experience with our support team.😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team

Data modifica: 2 settembre 2019

Such a great app, easy to setup and use, and the customer service is amazing. Super helpful and prompt. I wouldn't use anything else for my digi shoppe.

Ephemeras Vintage Garden
Canada
Oltre 4 anni di utilizzo dell’app
15 novembre 2023

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

USA
Stati Uniti
Circa 4 anni di utilizzo dell’app
Sky Pilot ha risposto 17 novembre 2023

Hello,
We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience!

Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly.

Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users.

Best regards,
The Shop Circle Team

Data modifica: 18 agosto 2015

Skypilot is incredible. Does exactly why I need it to do for my online training series. And the customer support kicks ass. Andrew the founder was incredibly generous with his time and patient as he walked me through the set up and integration for my store. 5 stars for Andrew. An app is only as good as its customer support. He's the man. Bottom line, Skypilot is brilliant, well designed, simple to use, highly secure and it'll make u money if you are Selling content. Thx Andrew!

Cherries

Cherries Concealed Carry Apparel
Stati Uniti
Oltre 4 anni di utilizzo dell’app